TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkout.com

    Score8.5 out of 10
    N/ACheckout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A

    Stripe Payments

    Score8.5 out of 10
    N/AStripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…

    $0.02

    per charge

    Pricing
    Checkout.comStripe Payments
    Editions & Modules
    No answers on this topic
    Sigma
    $0.02
    per charge
    Radar
    $0.05
    per screened transaction
    Issuing
    $0.10
    per virtual card
    Terminal
    2.7% + 0.05
    per successful charge
    Integrated
    2.9% + 0.30
    per successful charge
    Atlass
    $500
    one-time fee
    Premium Support
    1,800
    per month
    Customized
    Contact sales team
    Offerings
    Pricing Offerings
    Checkout.comStripe Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Checkout.comStripe Payments
    Considered Both Products
    Checkout.com
    Chose Checkout.com
    The settlements are daily in Checkout.com. However, the fees could have been lower. 3DS documentation is clear in Checkout.com, which is why we only activated Apple Pay through the Checkout.com payment gateway. The dashboard is easy to use for setting fraud rules. Analysis …
    Incentivized
    Chose Checkout.com
    We still use all the above, but checkout was selected to be included within them because of their current stability, their future-looking approach, and our interest in how they would develop. It's fair to say they are keeping to that initial evaluation and going from strength …
    Incentivized
    Chose Checkout.com
    Stripe is good in many ways, too, but it falls short of Checkout in its capacity to do pre-arbitration and arbitration on Chargebacks. Overall, Worldpay was pretty mid-range.
    Incentivized
    Chose Checkout.com
    Significantly better merchant support, tech and knowledge in the field.
    Incentivized
    Chose Checkout.com
    As I've mentioned earlier, Stripe is good for small startups but if you're fast growing startup or midmarket player, their sales machine is a blackhole and they have been struggling to keep up. Adyen on the other hand is great but it's only focused on large enterprise and their …
    Incentivized
    Chose Checkout.com
    Other PSPs like: ZEN.COM; Finaro (Credorax) CKO has better support, API options, report options, clear documentation (regularly updated with features and changes!), supported payment methods with regions and currencies, and easy flow to integrate.
    Incentivized
    Chose Checkout.com
    We use both providers, Checkout.com and Stripe, and we find the support and technology of Stripe to be more easy to set up, use and has better support.
    Incentivized
    Chose Checkout.com
    We have a multi payment service set up and checkout.com offers us multiple alternate payment methods and achieves a really competitive acceptance rate. Plus checkout.com has very competitive rates. Our account manager is second to none, extremely knowledgeable and helpful, …
    Incentivized
    Stripe
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    44 Answers
    88%
    Would buy again
    49 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    91%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    42 Answers
    93%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    86%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    40 Answers
    92%
    Implementation went as expected
    47 Answers
    Features
    Checkout.comStripe Payments
    Payment Gateways
    Comparison of Payment Gateways features of Checkout.com and Stripe Payments
    Feature
    Checkout.com
    7.9
    39 Ratings
    8% above category average
    Stripe Payments
    7.9
    6 Ratings
    8% above category average
    Fraud Detection7.432 Ratings7.76 Ratings
    API or SDK8.437 Ratings7.56 Ratings
    Recurring Payment Support7.929 Ratings8.16 Ratings
    Billing and Invoicing Support7.933 Ratings7.66 Ratings
    Global Support8.236 Ratings7.85 Ratings
    Payment Form Acceptance7.533 Ratings8.55 Ratings
    User Ratings
    Checkout.comStripe Payments
    Likelihood to Recommend
    8.3
    (45 ratings)
    8.7
    (83 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (5 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (43 ratings)
    10.0
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Checkout.comStripe Payments
    Likelihood to Recommend
    Checkout.com
    Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Pros
    Checkout.com
    No answers on this topic
    Stripe
    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Incentivized
    Read full review
    Cons
    Checkout.com
    No answers on this topic
    Stripe
    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Checkout.com
    No answers on this topic
    Stripe
    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
    Incentivized
    Read full review
    Usability
    Checkout.com
    No answers on this topic
    Stripe
    No answers on this topic
    Reliability and Availability
    Checkout.com
    No answers on this topic
    Stripe
    No answers on this topic
    Performance
    Checkout.com
    No answers on this topic
    Stripe
    No answers on this topic
    Support Rating
    Checkout.com
    No answers on this topic
    Stripe
    No answers on this topic
    Implementation Rating
    Checkout.com
    No answers on this topic
    Stripe
    It took less than an hour to have everything setup and running
    Incentivized
    Read full review
    Alternatives Considered
    Checkout.com
    No answers on this topic
    Stripe
    Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
    Incentivized
    Read full review
    Scalability
    Checkout.com
    No answers on this topic
    Stripe
    No answers on this topic
    Return on Investment
    Checkout.com
    • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
    • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
    Incentivized
    Read full review
    Stripe
    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
    Incentivized
    Read full review
    ScreenShots