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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adyen

    Score8.8 out of 10
    N/AAdyen is a payment gateway software solution offered by Adyen.N/A

    Checkout.com

    Score8.5 out of 10
    N/ACheckout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A
    Pricing
    AdyenCheckout.com
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AdyenCheckout.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AdyenCheckout.com
    Considered Both Products
    Adyen
    No answer on this topic
    Checkout.com
    Chose Checkout.com
    As I've mentioned earlier, Stripe is good for small startups but if you're fast growing startup or midmarket player, their sales machine is a blackhole and they have been struggling to keep up. Adyen on the other hand is great but it's only focused on large enterprise and their …
    Incentivized
    Chose Checkout.com
    My core market being the Middle East, Checkout.com has the advantage of being the most trusted and performing partner in the region. The others are behind and regional players by definition cannot support [...] globally.
    Incentivized
    Chose Checkout.com
    We still use all the above, but checkout was selected to be included within them because of their current stability, their future-looking approach, and our interest in how they would develop. It's fair to say they are keeping to that initial evaluation and going from strength …
    Incentivized
    Chose Checkout.com
    Checkout.com offers services that are in line with competitors and the payment industry. What they have more than others is proactivity; they have an internal infrastructure that works very well because their account managers can provide quick responses to our needs. We have …
    Incentivized
    Chose Checkout.com
    Simple pricing, comparable (or better) performance, faster onboarding, friendly service, transparency.
    Incentivized
    Chose Checkout.com
    Checkout.com has a robust technology platform and great operational efficiency.
    Incentivized
    Chose Checkout.com
    On the basis of the comparative analysis that we did.
    Incentivized
    Chose Checkout.com
    We are not using only checkout.com; however, while choosing the 2nd provider, we made a choice for Checkout.com because: a. all needed basic features available, b. good pricing, c. developing company, d. teams who ask what the merchant wants and, after that - implement what the …
    Incentivized
    Chose Checkout.com
    We have a multi payment service set up and checkout.com offers us multiple alternate payment methods and achieves a really competitive acceptance rate. Plus checkout.com has very competitive rates. Our account manager is second to none, extremely knowledgeable and helpful, …
    Incentivized
    Chose Checkout.com
    Better pricing - we got the best offer from Checkout.com vs other providers.
    Great support and knowledge sharing - during performance analysis or payments related investigations Checkout.com is more response and the quality of their support is higher.
    Great anti-fraud solution - …
    Incentivized
    Chose Checkout.com
    Better rates and support than competition.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    98%
    Would buy again
    44 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    93%
    Happy with the feature set
    42 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    91%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    95%
    Implementation went as expected
    40 Answers
    Features
    AdyenCheckout.com
    Payment Gateways
    Comparison of Payment Gateways features of Adyen and Checkout.com
    Feature
    Adyen
    9.6
    9 Ratings
    28% above category average
    Checkout.com
    7.9
    39 Ratings
    8% above category average
    Fraud Detection9.69 Ratings7.432 Ratings
    API or SDK9.79 Ratings8.437 Ratings
    Recurring Payment Support9.59 Ratings7.929 Ratings
    Billing and Invoicing Support9.69 Ratings7.933 Ratings
    Global Support9.69 Ratings8.236 Ratings
    Payment Form Acceptance9.89 Ratings7.533 Ratings
    User Ratings
    AdyenCheckout.com
    Likelihood to Recommend
    9.0
    (16 ratings)
    8.3
    (45 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    9.1
    (2 ratings)
    Availability
    9.0
    (7 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (43 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    AdyenCheckout.com
    Likelihood to Recommend
    Adyen
    Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
    Incentivized
    Read full review
    Checkout.com
    Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
    Incentivized
    Read full review
    Pros
    Adyen
    • PCI DSS Compliant Solution
    • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
    • Good support and quick solution for the technical help
    • Well described documentation on technical integrations
    • Drop in framework to display the payment options
    Read full review
    Checkout.com
    No answers on this topic
    Cons
    Adyen
    • I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
    • Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
    • Amex chargebacks could be integrated. We don't see them in Adyen at all.
    Incentivized
    Read full review
    Checkout.com
    No answers on this topic
    Likelihood to Renew
    Adyen
    No answers on this topic
    Checkout.com
    No answers on this topic
    Reliability and Availability
    Adyen
    Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
    Incentivized
    Read full review
    Checkout.com
    No answers on this topic
    Performance
    Adyen
    No answers on this topic
    Checkout.com
    No answers on this topic
    Support Rating
    Adyen
    No answers on this topic
    Checkout.com
    No answers on this topic
    Alternatives Considered
    Adyen
    No answers on this topic
    Checkout.com
    No answers on this topic
    Scalability
    Adyen
    No answers on this topic
    Checkout.com
    No answers on this topic
    Return on Investment
    Adyen
    No answers on this topic
    Checkout.com
    • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
    • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
    Incentivized
    Read full review
    ScreenShots