Q: What are ChangeGear Service Desk's top competitors?

ServiceNow IT Service Management , Zendesk Suite , and SolarWinds Service Desk (SSD) are common alternatives for ChangeGear Service Desk.

Question 1

What is ChangeGear Service Desk?

Accepted Answer

Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines the IT service management lifecycle. By automating IT service management processes, companies gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs, ensure regulatory compliance and improve IT service delivery. SunView Software is a Serviceaide company (acquired August 2021).

Question 2

What are ChangeGear Service Desk's top competitors?

Accepted Answer

ServiceNow IT Service Management, Zendesk Suite, and SolarWinds Service Desk (SSD) are common alternatives for ChangeGear Service Desk.

Question 3

Who uses ChangeGear Service Desk?

Accepted Answer

The most common users of ChangeGear Service Desk are from Mid-sized Companies (51-1,000 employees).

ChangeGear Service Desk Competitors and Alternatives

Most Commonly Comparedto ChangeGear Service Desk

Jira Service Management

ServiceNow IT Service Management

TOPdesk

Freshservice

BMC Helix ITSM

SysAid

SolarWinds Service Desk

ManageEngine ServiceDesk Plus

Cherwell Service Management (discontinued)