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BILL

Score8.2 out of 10

323 Reviews and Ratings

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What is BILL?

BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

Categories & Use Cases

Media

BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.
BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.
BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.
BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.
The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

1 / 5

Key Features

Learn about the best (and worst!) features BILL has to offer, as determined by TrustRadius' reviewers.
Based on 323 ratings of BILL's features
View all features

Top Performing Features

  • Vendor Management

    Holds information related to vendor terms and contracts.

    Category average: 8.4

  • Duplicate Bill Detection

    Detects duplicate invoices or expense reports to prevent double payments.

    Category average: 8.9

  • Payment Audit Trail

    Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

    Category average: 8.7

Areas for Improvement

  • Advanced OCR

    Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.

    Category average: 8.7

  • Electronic Funds Transfer

    Funds can be transferred via EFT as opposed to paper checks.

    Category average: 8.4

  • Tax Form Preparation

    Allows users to create and share tax forms within the platform.

    Category average: 6.5

Reviews

What users are saying about BILL.
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Easy to Use Software - BILL.com

Shashank A V
AP Accountant in Finance and Accounting at Consero Global (1001-5000 employees employees)

Use Cases and Deployment Scope

We use BILL.com Primarly for Accounts Payable activities, such as invoice recording, making payments, Pulling out specific reports based on the requirement of the analysis and the BILL.com in integrated with Intacct which allows smooth transit of Data. My specific Use case is to record the invoices and make payments

Pros

  • Integration with multiple softwares
  • Ease process of Payment
  • Vendor connectivity
  • Reporting
  • Ease process of invoice recording

Cons

  • Provide a custom date selection feature to apply Credit memos
  • Pulling Custom reports of multiple entites at the same time
  • Make the user able to edit the bills once it is vioded a payment

Return on Investment

  • Timing Saving
  • Audit and Compliance
  • Scalability

Usability

Alternatives Considered

Ramp and Emburse Nexonia

Other Software Used

Ramp, Emburse Nexonia, Expensify

BILL is Best

Incentivized
Verified User
Manager in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

We use BILL for Accounts Payable, including document storage and tracking and schedule vendor invoices and payments.

Pros

  • Navigation
  • Integration
  • Pricing

Cons

  • User Interface
  • Mobile App
  • Loading Speed

Return on Investment

  • Cost-effective so it saves us money over time.

Usability

Other Software Used

QuickBooks Desktop Enterprise

Review Bill - RIO3 Consulting

Incentivized
J Rio FultzView profile
CEO in Information Technology at RIO3 CONSULTNG (1-10 employees employees)

Use Cases and Deployment Scope

Bill was used to pay other vendors as well as receive payments from clients in a secure and centralized platform. Privacy and speed were two major areas that Bill was able to address. If a company needs to change their banking or personal information, it can be done only by them, thereby reducing clerical errors. The variety of payment types and processing speeds were important when evaluating Bill as a solution option.

Pros

  • Enrollment
  • Integration with other systems - Quickbooks
  • Speed of payment processing
  • Processing Payment options

Cons

  • Customer service is a bit cumbersome
  • More self-service features would be great to reduce call ins to support

Return on Investment

  • A positive is ease to set up and integrate with existing systems.
  • enrolling in the Bill network allows both payments sent and received

Alternatives Considered

Melio, QuickBooks Desktop Pro, PayPal Zettle and Square Payments

Other Software Used

Melio, QuickBooks Online, PayPal Zettle

BILL is an excellent service that makes getting paid fast and efficient

Incentivized
Tim Edwards
General Office Accounting Administrator in Finance and Accounting at Magnetic Shield Corporation (11-50 employees employees)

Use Cases and Deployment Scope

We utilized BILL in our organization in order to connect financially with a multitude of customers. The program allows us easy access to receive payments, invoice as needed as well as view status of all incoming payments. Overall, we are satisfied with the functionality and ease of use when it comes to BILL.

Pros

  • Receive customer payments
  • Invoice as needed
  • Check on status of incoming payments

Cons

  • Sometimes we do not receive all email alerts and have to login
  • Extra charge for ACH payments

Return on Investment

  • Allows smoother payment functionality from customers
  • Enables efficient communication regarding customer orders
  • Houses all payment information for easy access to historical and current payments.

This is a good tool to streamline AP.

Incentivized
Patrick Coelho
CFO (Chief Financial Officer) in Finance and Accounting at Evangelical Presbyterian Church (11-50 employees employees)

Use Cases and Deployment Scope

We use Bill.com for accounts payable. Some donors choose to make their donations through Bill.com, too. The approval process works through Bill.com. The system enables us to implement an efficient workflow and segregation of duties for proper internal controls. It's also integrated with the accounting database.

Pros

  • The approval process is easy to set up.
  • Processing invoices from entering it into the system to payment is paperless.
  • The integration with the accounting database has worked well.

Cons

  • Tech support is only available by chat.
  • We didn't intend to use Bill.com for cash receipts, so I didn't realize we had received some money until a donor inquired.

Most Important Features

  • Seamless approval process
  • The ability to process invoices without using or generating more paper.
  • The ability to set up good segregation of duties.

Return on Investment

  • We reduced the number of man hours needed for accounts payable.
  • We were able to set up segregation of duties easily.

Other Software Used

Sage Intacct, Salesforce CMS, APS Payroll, Emburse Abacus

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