TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Brightpod

    Score7 out of 10
    N/ABrightpod is a cloud-based project, task and content management software built with marketing & creative teams in mind. Brightpod helps bring visibility to all the work across teams. With Brightpod, teams can create workflows, delegate tasks, setup their editorial calendar, and manage digital content strategies in the cloud. A few practical uses include i) collaboration on an upcoming social media campaign, ii) keeping a working editorial calendar, iii) creating workflows to help similar…

    $19

    per month

    Pricing
    BasecampBrightpod
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Brightpod
    $19.00
    per month
    Offerings
    Pricing Offerings
    BasecampBrightpod
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BasecampBrightpod
    Considered Both Products
    37 Signals
    No answer on this topic
    Brightpod (DeskAway)
    Chose Brightpod
    It has been a while, so I don't recall specifics, but we started with Basecamp about 10 years ago and it was not meeting our needs, so we moved to Box, and again were driven to find another solution. We moved to DeskAway, by the same company as Brightpod, and when that product …
    Incentivized
    Chose Brightpod
    Basecamp
    Key User Insights
    Would buy again
    89%
    Would buy again
    49 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    No answers on this topic
    Features
    BasecampBrightpod
    Project Management
    Comparison of Project Management features of Basecamp and Brightpod
    Feature
    Basecamp
    7.9
    121 Ratings
    3% above category average
    Brightpod
    8.0
    2 Ratings
    4% above category average
    Task Management9.4120 Ratings9.02 Ratings
    Resource Management8.4101 Ratings8.01 Ratings
    Gantt Charts2.041 Ratings00 Ratings
    Scheduling6.996 Ratings8.02 Ratings
    Workflow Automation7.071 Ratings00 Ratings
    Team Collaboration10.0120 Ratings8.02 Ratings
    Support for Agile Methodology6.950 Ratings00 Ratings
    Support for Waterfall Methodology6.946 Ratings00 Ratings
    Document Management9.7112 Ratings4.02 Ratings
    Email integration7.798 Ratings9.02 Ratings
    Mobile Access9.698 Ratings9.02 Ratings
    Timesheet Tracking10.046 Ratings9.01 Ratings
    Change request and Case Management8.956 Ratings00 Ratings
    Budget and Expense Management7.040 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Brightpod
    Feature
    Basecamp
    6.8
    41 Ratings
    10% below category average
    Brightpod
    -
    Ratings
    Quotes/estimates8.329 Ratings00 Ratings
    Invoicing6.925 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    Best Alternatives
    BasecampBrightpod
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BasecampBrightpod
    Likelihood to Recommend
    9.3
    (147 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    8.9
    (3 ratings)
    Usability
    9.0
    (17 ratings)
    8.0
    (2 ratings)
    Availability
    10.0
    (5 ratings)
    9.1
    (1 ratings)
    Performance
    7.3
    (4 ratings)
    7.3
    (1 ratings)
    Support Rating
    8.8
    (28 ratings)
    6.0
    (2 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    9.1
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampBrightpod
    Likelihood to Recommend
    37 Signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.
    Incentivized
    Read full review
    Pros
    37 Signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    • A very visually pleasing layout of projects in a Kanban style view.
    • Keeps all communication on a task or project in one place, so that everyone is on the same page.
    • Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline.
    • Flexile recurring tasks.
    Incentivized
    Read full review
    Cons
    37 Signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    • Reports.
    • Team Member workload.
    Read full review
    Likelihood to Renew
    37 Signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Brightpod (DeskAway)
    It's working very well for our organization.
    Read full review
    Usability
    37 Signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.
    Incentivized
    Read full review
    Reliability and Availability
    37 Signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    No answers on this topic
    Support Rating
    37 Signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    Customer Support was fast and helpful.
    Read full review
    Implementation Rating
    37 Signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Brightpod (DeskAway)
    SaaS is the way forward :)
    Read full review
    Alternatives Considered
    37 Signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how Wrike handled recurring tasks. ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.
    Incentivized
    Read full review
    Return on Investment
    37 Signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    • Increased employee efficiency
    • Ability to have remote teams
    Read full review
    ScreenShots