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Barracuda Backup

Score7.5 out of 10

103 Reviews and Ratings

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What is Barracuda Backup?

Designed to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Barracuda Backup has to offer, as determined by TrustRadius' reviewers.
Based on 103 ratings of Barracuda Backup's features
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Top Performing Features

  • Recovery verification

    Recovery verification is automated testing and verification of backups

    Category average: 8.7

  • Incremental backup identification

    Incremental backup identification is the ability to identify incremental changes since last backup

    Category average: 9.1

  • Deduplication and file compression

    Integrated deduplication and compression capabilities

    Category average: 8.3

Areas for Improvement

  • Multiple backup destinations

    Multiple backup destinations is the ability to backup data to more than one location

    Category average: 8.4

  • Backup to the cloud

    Ability to store and back up data to the cloud

    Category average: 8.5

  • Instant recovery

    Instant recovery is the ability to restore operations very rapidly

    Category average: 8.4

Most Frequent Users

Top 3 industries using Barracuda Backup
Based on HG Insights installation data
View all Reviews
#1 most frequent

Professional, Scientific, and Technical Services

21.6%

19 installations of 88

#2 most frequent

Health Care and Social Assistance

15.9%

14 installations of 88

#3 most frequent

Manufacturing

13.6%

12 installations of 88

Reviews

What users are saying about Barracuda Backup.
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Barracuda Backup - A refreshingly simple take on Backups

Verified User
Professional in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

We currently use Barracuda Backup to backup our physical servers and Office 365 environment. Barracuda Backup's cloud to cloud backup has been an almost setup and forget solution for us. Now it also includes Entra ID, it is providing us an all round backup solution for our Office365 environment. We have deployed to also backup our physical onsite servers with as much ease as the cloud setup

Pros

  • Easy setup for cloud to cloud
  • Clear visibility of backup success/issues
  • Simple "restore everything"

Cons

  • Could do with a better single item restore - particularly in the cloud to cloud backup
  • Browsing backups can be slow
  • File level restore for Hyper V

Return on Investment

  • Ability to add cloud storage within a tight budget - was around 30% cheaper than competitors
  • Inclusion of Entra ID backup without a subscription increase
  • Reduced downtime from human error by around 60% compared to a previous backup solution

Usability

Alternatives Considered

Veeam Agent for Microsoft Windows, Veeam Backup for Azure and Veritas NetBackup

Other Software Used

Bitdefender GravityZone, Microsoft 365, OneAdvanced Time and Attendance

Barracuda Backup functions

Incentivized
Verified User
Technician in Professional Services (11-50 employees employees)

Use Cases and Deployment Scope

Its primary use is server backup. Our company Complete Computing, Inc has chosen Barracuda Backup as its primary online server backup. We use other backup systems when our customer has an existing backup system, usually for desktop and laptop backup. We use BMR for full server recovery in ransomware scenarios.

Pros

  • BMR of server volumes, specifically for volumes on RAID arrays
  • flexibility in backup scheduling
  • restoring individual files from a previous backup

Cons

  • I haven't had the time to determine critical needs that are not being addressed

Return on Investment

  • Installation for countless customers who need data backup protection
  • Comparing backup features to other backup systems customers may be already using

Usability

Alternatives Considered

Carbonite Safe

Other Software Used

WatchGuard Firebox Cloud, BeyondTrust Remote Support, Microsoft Windows

Barracuda Backup is good for small companies with low impact of downtime.

Incentivized
Verified User
Administrator in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We used Barracuda Backup to back up our servers and VMs at our COLO. The issue with the device is that it's raid 1 and uses spinning hard drives. For the price you pay for the device it should at least have SSDs even if they are SATA. When you open it up, it just a desktop gigabyte brand motherboard that is flashed with a custom bios. Nothing special or proprietary.

Pros

  • The local interface to manage the backup is convenient
  • The granularity of some backups worked well.
  • It wasn't restricted to physical server or VMs, but was hybrid.
  • It does dedup and compression well. (Although this causes slow restores)

Cons

  • The dedup and compression are good, but this causes slow restores because of the media used to backup to (Spinning disks).
  • When we stopped using it, it wasn't able to perform file level restores on VHDX VM drives. Only VHD VM drives.
  • Sometimes the cloudbased webUI wouldn't work and you would have to used the LOCAL webUI to perform whatever task.
  • You have to use the Local webUI to reboot the device. You couldn't use the cloud based UI to do this.
  • It would constantly hold on to data that was marked and been purged. Yet persisted on disk.

Return on Investment

  • The amount of time working with support to restore disk space because purged data was purged, started to impact tech availability.
  • The amount of time it takes to restore an entire server because of the slow disks used in the backup appliance impacted customers.
  • For the price of the appliance, not using NVMe drives is a way to drive away customers from your product.

Usability

Automotive Dealership Best Practices with Barracuda. Great for offsite management.

Incentivized
Nicholas RollinsView profile
IT Manager in Information Technology at Landmark Automotive Group (51-200 employees employees)

Pros

  • Works well with VMware.
  • Easy file recovery for directories and files.
  • Quick restore for basic Virtual machines.
  • Great for roll back instead of snapshots.

Cons

  • Sometimes the cloud interface times out.
  • Have had one flashed dead with firmware, was replaced.

Return on Investment

  • Recovery time for files in minutes, easy directory structure.
  • Simple and easy to use.
  • Can build in schedules and run manual or automatic depending on needs.

Alternatives Considered

Veeam Backup & Replication

Best cloud file backup and restore solution on the market.

Incentivized
Amanda WiensView profile
Analista de Suporte in Information Technology at Oi (10,001+ employees employees)

Pros

  • Restoring data is very easy.
  • VMware and SQL backup and integration.

Cons

  • The alerts could be better.
  • The price seems a little expensive.

Return on Investment

  • Enhanced virtual security with quality backups and restores.
  • Automated the backup system in the organization.

Alternatives Considered

Veritas Backup Exec

Other Software Used

Panda Email Security, HPE Aruba Ethernet Switches, Aruba Networks Wireless LAN (WLAN)

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