Designed to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.
N/A
Datto SIRIS
Score 9.8 out of 10
N/A
Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.
N/A
Pricing
Barracuda Backup
Datto SIRIS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda Backup
Datto SIRIS
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
More Pricing Information
Community Pulse
Barracuda Backup
Datto SIRIS
Features
Barracuda Backup
Datto SIRIS
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came.
The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs.
Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track.
Backups: Datto does what it's supposed to do, backing up data from servers (and workstations, if need be), and then syncing that data to the cloud.
Initial setup: Initial setup is pretty straightforward, in most cases the agent installs remotely from the device.
UI: The UI is fairly straightforward and intuitive, at least for IT professionals. It is not difficult to find things or figure out what settings do what.
You can't define backup systems to just go to the cloud, it has to be stored locally as well, which eats up the local storage.
These appliances are high-priced for a small amount of storage and if you want to upgrade, you buy a new appliance. There's no replacing hard drives, you basically move up $5K for each 2Tb and replace the entire appliance each time. It's not a healthy model for growth.
VMware integration for backups is only at the host level, not vCenter, so you can't see all VMs from one place to select them for backup. You've gotta add each host individually and then pick from the list that populates from each individually.
The system is appliance-based, so when you run out of local space on the appliance, there's no expansion without buying a larger appliance. You either cut back on your backups to use less space, or you open your wallet.
Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and restore. Barracuda does this exceptionally well.
Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in options for these clients. It doesn't have the features of Unitrends either, but I have not had great experiences with Unitrends, so I would not recommend that option. Veeam is great for larger environments, and Datto is a fantastic option for the next tier down in size.
In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
