TrustRadius Insights for Barracuda Backup are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Experience: Many users have praised Barracuda Backup for its straightforward installation setup and administration process. They find the software easy to use, allowing them to quickly set up and configure their backup solution without complications.
Customization Options: Reviewers appreciate the flexibility and adaptability of Barracuda Backup. They mention that the software offers a wide range of customization options, enabling them to tailor their setup according to their specific needs and preferences.
Efficient Restore Process: Users have found the restore process in Barracuda Backup to be much simpler compared to other backup solutions they have used in the past. This streamlined restoration process allows users to retrieve their files and folders quickly and efficiently, minimizing downtime and disruptions.
We currently use Barracuda Backup to backup our physical servers and Office 365 environment. Barracuda Backup's cloud to cloud backup has been an almost setup and forget solution for us. Now it also includes Entra ID, it is providing us an all round backup solution for our Office365 environment. We have deployed to also backup our physical onsite servers with as much ease as the cloud setup
Pros
Easy setup for cloud to cloud
Clear visibility of backup success/issues
Simple "restore everything"
Cons
Could do with a better single item restore - particularly in the cloud to cloud backup
Browsing backups can be slow
File level restore for Hyper V
Likelihood to Recommend
Very well suited for full Office 365 environment's, Barracuda Backup has saved us a few headaches with its simple mailbox restore overtime. Also has saved us when SharePoint sites have been accidentally deleted with a very simple one click restore, this was also completed in a very timely manner
We have not used Barracuda Backup for our Hyper V estate as compared to other products it is lacking some restore ability - namely we had issues with single file restores to our file server
VU
Verified User
Professional in Information Technology (Food Production company, 201-500 employees)
We use 2 Barracuda devices for backups of our Primary VMware server and remote servers. It runs daily incremental backups on the company's shared files and weekly backups of the entire server environment. We use it along with weekly VMware backups for baremetal recovery.
Pros
Works well with VMware.
Easy file recovery for directories and files.
Quick restore for basic Virtual machines.
Great for roll back instead of snapshots.
Cons
Sometimes the cloud interface times out.
Have had one flashed dead with firmware, was replaced.
Likelihood to Recommend
Better then tapes and bad Windows software that does not do the quality of backup this device can provide. Cost is higher than most but tech support is super. Easy implementation for VMware, clients are light.
We use Barracuda Backup to back up our entire server infrastructure bot physical (where remaining) and also our whole virtual environment. This backup is pushed to the cloud after the backup window and after being deduplicated and compressed then deduplicated against the cloud and then compressed and encrypted and securely transmitted via VPN to Barracuda Backup controlled and owned data centers where it is encrypted at rest. It fulfills all my needs, where I wanted one vendor to call through the whole backup infrastructure.
Pros
Virtual and physical backup from day one.
No cost per agent or VM.
Cloud backup is secure and owned by Barracuda Backup.
Local device to crunch the compression, and deduplication and handles all tasks. Also managed by Barracuda Backup and replaceable with an instant replacement subscription.
The local device has a secure OS and is patched regularly.
Barracuda Backup support is fantastic and can handle just about anything, and their remote access capabilities are amazing.
Cons
The cloud restore can be slow, sometimes unusable.
Searching for specific files in an extended retention policy is slow as well in the cloud.
Local device is expensive and outgrowing it is a Capital expense to replace even with trade-in credits.
Likelihood to Recommend
A small business where simplicity is needed and simple configurations are required for smaller staffed IT departments. Also, when you do not want a major expense in agents for all your servers. When you want to have one phone number to call when you need support and not having multiple people pointing fingers at what is causing the issues you may be having, with everything all in one place, it makes it easy to follow through with issues that may arise.
VU
Verified User
Manager in Information Technology (Defense & Space company, 201-500 employees)
We currently use two 490 units. We use them company wide to backup our most important data along with utilizing the cloud control functionality that Barracuda offers. We backup approximately 10-12 servers including multiple shares. We run the backups on a two hour schedule to ensure the best retention of data for our users in the case of an issue.
Pros
The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came.
The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs.
Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track.
Cons
On the restore functionality, I'd like to be able to see multiple folders revisions. Its hard to explain, but the restore function of drilling down to get certain files instead of having to download an entire folder.
To be able to see file / folder sizes before downloading so I could have a better idea of download times and such.
Likelihood to Recommend
We had a to restore data from a dead server and be able to restore it to an entirely new server (bare metal) and were able to do so without any issues. I can't think of any scenarios where backups are less appropriate.