Alora Home Health

Score9.9 out of 10

12 Reviews and Ratings

What is Alora Home Health?

Alora Home Health Software helps manage all aspects of a home health care agency, including the clinical, operational, and financial components. The solution is capable of billing all payers, including, Medicare, Medicaid/Waiver, Managed Care, Medicare Advantage, Commercial Insurance, VA, and Private Pay.

Alora is an enterprise home health EMR platform that can handle the home health care spectrum, including home health, personal care, hospice, private duty, and pediatric home care.

Alora offers agencies:

Tools facilitating compliance with Medicare, Medicaid, and HIPAA
EHR for home health care, complete with clinical documentation for all disciplines
Software customizable to the workflows of home health care agencies
A solution designed for skilled as well as non-skilled home care
Electronic Visit Verification (EVV Software) with both GPS and Telephony options
Ability to handle multiple offices or business lines in one system
Integrated electronic homecare faxing with a click of a button
Offline documentation capability
Live customer support by experts, with no delays
Ability to automate workflow & simplify office administration

Categories & Use Cases

Media

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Screenshot of Alora, across devices

Whitney Edwards

RN Administrator in Corporate at Grey to Glory Home Health (1-10 employees employees)

Use Cases and Deployment Scope

Alora Home Health is used on a daily basis by our company. It enables us to chart in home visit notes, write orders, fax plan of care, perform billing and track accounts receivables. We are able to pull reports and know that we are staying CMS compliant with visit verification. It has helped us tremendously with our new company and it is the best decision I made as a business owner.

Pros

Ease of charting
Integrated billing to Inovolon clearinghouse
Awesome Customer Support

Cons

A plan for next visit feature would be nice
The wounds charted from SOC to role over into the first visit note rather then adding it back

Return on Investment

Most billing companies charge 3-5% of your return to utilize their services. Alora has saved us that expense soley by the ease of their product. The built in ability to send claims straight to clearinghouse saves us a large percentage that would normally have to go to a 3rd party billing agency. Allows us to keep our money in house.
Alora provides a QA center and an area where all documents can pulled quickly that makes it super simple for us as an agency to keep up with our ability to do Clinical Record Reviews which is important for us to stay accredited and keep up with the top standard we strive for.

Usability

Other Software Used

Canva, Availity EDI Clearinghouse

Jannietrese Johnson

ADMIN in Human Resources at COMPASSIONATE PERSONAL CARE SERVICES LLC (11-50 employees employees)

Use Cases and Deployment Scope

I love my Alora Home Health Software system, I use it for Scheduling, Time Management, Communication with Clients and Employees, Billing, Payroll, staying in compliance with state laws, keeping track of all my employees and there credentials, and most of all keeping track of my clients, as far as their personal information, meds, doctors and more.

Pros

Scheduling
Payroll
Billing
Time management

Cons

Updating the app
Billing
A/R

Usability

Other Software Used

Microsoft 365, ADP Global Payroll

Verified User

Employee in Corporate (1-10 employees employees)

Use Cases and Deployment Scope

Our home health agency really appreciates the simplicity of Alora Home Health Software. We like that we can customize items that we need to for our specific field. We are able to send and receive faxes from here that are easily saved into the patient's chart. It is very helpful and a time saver that it does scan for errors and warnings within the OASIS. We are also enjoying that it is cloud based so that we can see information in real time rather than having to sync every so often. We have had a wonderful trainer who has gone above and beyond to make sure that we understand the software and answers any questions that we have fairly quickly.

Pros

One on one training even after the live training is completed, if needed.
Provides real time information, rather than having to sync information over several times a day.
It is very customizable for each agency.

Cons

It would be nice if there were some sort of alert when an incoming fax has arrived. Sort of like a ding or a bell notification at the top similar to an email, rather than having to go check every so often. We appreciate being very responsive.
If we were able to customize every single section for each type of visit, that would be very helpful as we have noticed that we would like more details in some places and less in others.
During initial training, going through each type of visit together from start to finish would be helpful. Addressing every single scenario that might happen, such as recerts or discharges. I think doing several of those from start to finish together would be beneficial as repetition is key.

Return on Investment

We are not yet billing as we are waiting on initial Medicare survey. We look forward to billing and getting away from pro bono in the very near future.

Usability

Alternatives Considered

Homecare Homebase

Other Software Used

Homecare Homebase

Evelena Sutterfield

RN, Administrator at Clark County Health Department and Home Health Agency (11-50 employees employees)

Use Cases and Deployment Scope

I am a Registered Nurse as well as the Administrator of a Local Public Health and Home Health Agency. Our agency switched to Alora Home Health Software in 2022 and have had no regrets. I manage the employees that use the system daily and have received positive feedback. Any questions or concerns are addressed in a timely manner. The customer service has been excellent.

Pros

User friendly.
Wide variety of reports available.
Improved revenue stream.

Most Important Features

Billing.
Flow.
Easy.

Return on Investment

Improved revenue stream.
Less paper.
Time management.

Other Software Used

ABILITY Network SMARTFORCE

Audrie Howe

RN at Clark County Home Health Agency (11-50 employees employees)

Use Cases and Deployment Scope

I use the Alora Home Health Software daily as a skilled nurse. The software streamlines the process for charting and is easy to navigate. Communicating with other nurses and users makes it easy to keep organized with daily tasks. The software eliminated the need for double charting and keep patient files all together in one easy location.

Pros

Prefills information from previous forms or charts.
Patient information kept in organized chart.
Electronic communication throughout entire healthcare team.

Cons

Simplified version for the various users.
Easier to track fax report.
More extensive QA center.

Most Important Features

Scheduler
Dashboard page
Reports feature

Return on Investment

Easier to track payments
Faster billing
Quicker turn around in payments

Other Software Used

Microsoft 365, Adobe PhotoShop, Adobe Acrobat Reader

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Alora Home Health