Cheers to Alora Home Health Software!
Rating: 9 out of 10
Use Cases and Deployment Scope
Our home health agency really appreciates the simplicity of Alora Home Health Software. We like that we can customize items that we need to for our specific field. We are able to send and receive faxes from here that are easily saved into the patient's chart. It is very helpful and a time saver that it does scan for errors and warnings within the OASIS. We are also enjoying that it is cloud based so that we can see information in real time rather than having to sync every so often. We have had a wonderful trainer who has gone above and beyond to make sure that we understand the software and answers any questions that we have fairly quickly.
Pros
- One on one training even after the live training is completed, if needed.
- Provides real time information, rather than having to sync information over several times a day.
- It is very customizable for each agency.
Cons
- It would be nice if there were some sort of alert when an incoming fax has arrived. Sort of like a ding or a bell notification at the top similar to an email, rather than having to go check every so often. We appreciate being very responsive.
- If we were able to customize every single section for each type of visit, that would be very helpful as we have noticed that we would like more details in some places and less in others.
- During initial training, going through each type of visit together from start to finish would be helpful. Addressing every single scenario that might happen, such as recerts or discharges. I think doing several of those from start to finish together would be beneficial as repetition is key.
Likelihood to Recommend
Some of the areas seem like they are more hospital based, so maybe having different divisions of the software, being only home care or hospice, or only hospital might make it even more individualized. Overall, we do appreciate simplicity, but we do have to have a very clear picture of our skill that we are seeing a patient for. If there is not very specific information other than basic check boxes, we risk insurance denial. So at this time we rely on writing very detailed notes in order to avoid this.
Vetted Review
1 year of experience