Alora Home Health Software vs. Homecare Homebase

I recently had 3 claims that I kept getting rejected through the clearinghouse. I called customer support and was able to get real time help same work day. I was able to set up zoom call and share screen and was walked through all the ways that could be causing problem. Guided me through how to correct problem and gave me more confidence to do it next time solo

It works well on an outpatient basis, and for services such as hospice, home PT/OT, and home wound care. It does not work on an inpatient basis and does not work well with patients who have limited ability to communicate or to stay awake, as the assessments have too much redundant information. A healthcare worker can really overstay their welcome in a patient's home while filling out all the required fields, and that can really annoy the patient and family. Families do notice when we spend more time with the technology rather than the patient.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• One on one training even after the live training is completed, if needed.
• Provides real time information, rather than having to sync information over several times a day.
• It is very customizable for each agency.

• Signing physician orders is very simple, self explanatory and quick.
• It allows you to track referrals and orders very well and easily.
• It works well on tablets.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• A plan for next visit feature would be nice
• The wounds charted from SOC to role over into the first visit note rather then adding it back

• Assessment of patients takes just too long and there are just too many fields to be populated.
• There are different ways to navigate, to arrive at the same information of interest. One has to spend time familiarizing oneself with different options. And in the end, you may not use half of what you learned.
• The calendar does not show holidays. One can mistakenly schedule appointments and then you have to call, apologize, and cancel. It would be nice if the holidays were shown, just like on the phone calendars.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

good support and pricing

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Alora Home Health Software is overall the best and the most user-friendly software I have used in a really long time. Everything is just a simple click or touch of a button. The best part is if I don't know what to click I can always call the Alora Home Health Software customer service team, and with a smile they will walk you through what to click and enter in to help keep your company up and running.

It does everything that we need it to do. I just wish it was not as time-consuming.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

excellent every time i call

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

They explain well, however, it often takes more than 1 day for them to get back to us.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

overall im very satisfied with implementation and training.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Alora Home Health Software is more user friendly and the price is more affordable with a high quality service. Alora Home Health Software customer service is on point, Assistance is prompt and reassuring.

I have not used other softwares of this nature.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We are not yet billing as we are waiting on initial Medicare survey. We look forward to billing and getting away from pro bono in the very near future.

• So far our billing and revenue has increased compared to the prior 3 years.
• On the other hand, nurses and other staff do make more overtime due to the increased charting time.
• The software itself can get costly as each add-on is rather expensive. We have found that just the basic is not enough for our institution. Overall though, it has increased revenue as it allows correct billing which is needed for the insurers.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info