TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webexpenses

    Score9.2 out of 10
    N/AWebexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…

    $54

    per month (up to 15 users on the small business plan)

    Pricing
    Webexpenses
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Webexpenses
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup Fee$250
    Additional Details—
    More Pricing Information
    Community Pulse
    Webexpenses
    Considered Both Products
    Webexpenses
    Chose Webexpenses
    this is the only apps we used for the same purpose
    Incentivized
    Chose Webexpenses
    Webexpenses is easier to use and understand to me and my colleagues. you literally can just look at the page and you can see the hwole graph of everything and the pie chart that is displayed so that you dont have to figure it out yourself
    Incentivized
    Chose Webexpenses
    I cannot remember the name of the product I used previously but compared to that this one is a lot more user friendly and efficient.
    Incentivized
    Chose Webexpenses
    Webexpenses can be integrated with accounting and payroll software (like Sage, SAP, or QuickBooks) for seamless processing and reporting.
    Incentivized
    Chose Webexpenses
    I used an internal programme in CBRE Ireland and it was not user friendly and you'd have to input the same information over and over for every expense added.
    Incentivized
    Chose Webexpenses
    Previously have not used any.
    Incentivized
    Chose Webexpenses
    For me, Webexpenses is slightly better than Concur, but I was not involved in selecting it over Concur.
    Incentivized
    Chose Webexpenses
    Great platform
    Incentivized
    Chose Webexpenses
    Webexpenses was chosen as they were very responsive, flexible and qualitative at the beginning, not anymore, after 4 years.
    Incentivized
    Chose Webexpenses
    Previously i had only used excel sheets for my expenses
    Incentivized
    Chose Webexpenses
    this platform was much easier to use. and the ledger was very helpful.
    Incentivized
    Chose Webexpenses
    The biggest difference between Webexpenses and Concur honestly lie in the simplicity of what is needed from the employee and their expenses. Concur asks for a lot of itemization sometimes and may even have to import other receipts and invoices that are spent by the employee and …
    Incentivized
    Chose Webexpenses
    Webexpenses is, from what I remember as it was about 6 years ago I used it, very similar to Concur. Find both easy to use.
    Incentivized
    Chose Webexpenses
    They are different systems so I can not compare them against each other but these systems are more user friendly.
    Incentivized
    Chose Webexpenses
    Prefer webexpenses
    Incentivized
    Chose Webexpenses
    I would say SAP Concur is slightly easier to use that Webexpenses
    Incentivized
    Chose Webexpenses
    I am unable to provide any detail to this question as I have not used these products, but I am aware of these products and other applications.
    Incentivized
    Chose Webexpenses
    Immediate reporting, saving time at the end of the month.
    Incentivized
    Chose Webexpenses
    I was not part of the decision team; the system was introduced before I joined the company.
    Incentivized
    Chose Webexpenses
    None.
    Incentivized
    Chose Webexpenses
    The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use.
    Incentivized
    Chose Webexpenses
    I much prefer Web Expenses to Concur. Although one functionality that Concur had, a user could email their receipts from the registered user email to Concur then these receipts would be available for the user add to their expense claim.
    Incentivized
    Chose Webexpenses
    I have used inhouse softwares before, however Webexpenses is far more user friendly.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    601 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    312 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    623 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    197 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    221 Answers
    Features
    Webexpenses
    Expense Management
    Comparison of Expense Management features of Webexpenses
    Feature
    Webexpenses
    8.5
    77 Ratings
    1% below category average
    Employee Expense Reporting8.777 Ratings
    Corporate Card Reconciliation8.438 Ratings
    Payment Management
    Comparison of Payment Management features of Webexpenses
    Feature
    Webexpenses
    8.2
    70 Ratings
    0% above category average
    Customizable Approval Policies8.153 Ratings
    Financial Document Management7.737 Ratings
    Payment Status Tracking8.266 Ratings
    Payment Audit Trail8.648 Ratings
    Duplicate Bill Detection8.038 Ratings
    Advanced OCR7.825 Ratings
    Electronic Funds Transfer8.735 Ratings
    Best Alternatives
    Webexpenses
    Small Businesses
    Dext
    Score9.8 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    Enterprises
    Emburse Chrome River
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    Webexpenses
    Likelihood to Recommend
    9.1
    (733 ratings)
    Likelihood to Renew
    9.2
    (49 ratings)
    Usability
    9.1
    (732 ratings)
    Availability
    9.3
    (9 ratings)
    Performance
    9.6
    (8 ratings)
    Support Rating
    8.6
    (350 ratings)
    In-Person Training
    8.7
    (4 ratings)
    Online Training
    9.8
    (6 ratings)
    Implementation Rating
    7.8
    (19 ratings)
    Configurability
    6.4
    (9 ratings)
    Ease of integration
    7.2
    (3 ratings)
    Product Scalability
    9.3
    (9 ratings)
    Vendor post-sale
    8.7
    (4 ratings)
    Vendor pre-sale
    9.1
    (4 ratings)
    User Testimonials
    Webexpenses
    Likelihood to Recommend
    Webexpenses
    Really suits me well for making mileage claims, the map works well and it has an accurate log of addresses. Very handy and easy to be able to add any necessary receipts. Could be a good idea to include live road closures? but I understand that's quite tricky to do. Really easy to be able to move routes when you have gone a different way than recommended.
    Incentivized
    Read full review
    Pros
    Webexpenses
    • imports credit card transactions from our corporate card program without issue
    • allows for easy set up of new users
    • is a very intuitive, easy to learn tool
    • has a very responsive support and customer service team
    • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
    • It is a very inexpensive product. Well worth the cost.
    Incentivized
    Read full review
    Cons
    Webexpenses
    • When you click add receipts after putting the details of your expense, you get the impression that you have done something incorrect from the prompt that you receive
    • Two options for adding receipts can confuse people when training them on how to use
    • An easy to access FAQ would be helpful
    Incentivized
    Read full review
    Likelihood to Renew
    Webexpenses
    There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
    Incentivized
    Read full review
    Usability
    Webexpenses
    Based on what I have used it for, it was very easy to use and navigate. The approval process was already setup on the back end so there was no confusion on my end. Notifications were sent to my email based on status which made it helpful to understand where an expense was in the process.
    Incentivized
    Read full review
    Reliability and Availability
    Webexpenses
    it is always available when I need it
    Incentivized
    Read full review
    Performance
    Webexpenses
    Some times image uploads can be slow and you have to alter the image resolution to increase the speed
    Incentivized
    Read full review
    Support Rating
    Webexpenses
    The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
    Read full review
    In-Person Training
    Webexpenses
    All went well.
    Incentivized
    Read full review
    Online Training
    Webexpenses
    It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
    Incentivized
    Read full review
    Implementation Rating
    Webexpenses
    As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
    Incentivized
    Read full review
    Alternatives Considered
    Webexpenses
    I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
    Incentivized
    Read full review
    Scalability
    Webexpenses
    because as the business has grown to has the user base
    Incentivized
    Read full review
    Return on Investment
    Webexpenses
    • Easy integration with your existing finance / accounting software.
    • Lot of time is being saved in maintaining records and now going completely online.
    • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
    Incentivized
    Read full review
    ScreenShots

    Webexpenses Screenshots

    Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.