SAP Concur vs. WeTravel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Concur
Score 8.3 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per report (average price)
WeTravel
Score 7.4 out of 10
Small Businesses (1-50 employees)
WeTravel is a payment platform and booking system for travel organizers. Benefits include: Lower fees: The product allows organizers to collect funds online directly from a client's US bank account. WeTravel charges a 1% processing fee and no monthly fees. Organizers can save on credit card fees and immediately boost their bottom line by 2-3%. More professional payment collection: The payment platform provides a modern way to collect…
$79
per month
Pricing
SAP ConcurWeTravel
Editions & Modules
Concur Travel and Expense
$9.00
per report (average price)
Pro
$79
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
SAP ConcurWeTravel
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe basic plan starts at a 1% processing fee. No monthly fees, setup fees or payout fees.
More Pricing Information
Community Pulse
SAP ConcurWeTravel
Features
SAP ConcurWeTravel
Expense Management
Comparison of Expense Management features of Product A and Product B
SAP Concur
8.3
Ratings
3% below category average
WeTravel
-
Ratings
Employee Expense Reporting8.30 Ratings00 Ratings
Corporate Card Reconciliation8.20 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
SAP Concur
8.1
Ratings
1% below category average
WeTravel
-
Ratings
Customizable Approval Policies7.90 Ratings00 Ratings
Financial Document Management8.40 Ratings00 Ratings
Payment Status Tracking8.30 Ratings00 Ratings
Payment Audit Trail8.30 Ratings00 Ratings
Duplicate Bill Detection7.80 Ratings00 Ratings
Advanced OCR7.90 Ratings00 Ratings
Electronic Funds Transfer8.10 Ratings00 Ratings
Best Alternatives
SAP ConcurWeTravel
Small Businesses
Dext
Dext
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Precoro
Precoro
Score 2.8 out of 10

No answers on this topic

Enterprises
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
SAP ConcurWeTravel
Likelihood to Recommend
8.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
In-Person Training
7.6
(0 ratings)
-
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
SAP ConcurWeTravel
Likelihood to Recommend
SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
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I would highly recommend WeTravel to other fitness instructors and studio owners looking to help organize their retreat registration websites, information, and make payment processing simple and easy!
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Pros
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
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  • Customer Service is top notch and incredibly responsive to any tech issues or questions.
  • WeTravel is constantly improving their softwares’ functionality and adding new features for payment collection in multiple currencies, vendor payouts, registrant information collection, etc.
  • Their fees are only about 1% of your trip’s revenue, which is much less than Square or PayPal.
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Cons
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
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  • Refunds. I'd like to be able to refund any amount of the trip cost, not just payments in full. For example, someone puts down a $500 trip deposit. WeTravel only gives me the option to refund that $500 in full, not partially.
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Likelihood to Renew
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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No answers on this topic
Usability
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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No answers on this topic
Reliability and Availability
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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No answers on this topic
Performance
Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
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No answers on this topic
Support Rating
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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No answers on this topic
In-Person Training
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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No answers on this topic
Online Training
I can use it after that training, so it fits the purpose.
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No answers on this topic
Implementation Rating
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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No answers on this topic
Alternatives Considered
Sirion One has very limited functionality. SAP Concur goes seamlessly with SAP. It generates the SAE file, which feeds the GL Posting. SAP Concur has huge network of all the travel partners providing multiple options and range depending on organization strategy. It is easily linked with Outlook calendar, prompting user for all travel related activities and news.
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WeTravel is far superior to PayPal. Their fees are much less, and they offer so much more than just payment processing. They are a huge asset in helping me manage all the retreats we run, organize information and room availability, and process payments
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Scalability
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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No answers on this topic
Return on Investment
  • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
  • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
  • It also helps in payment audits and thereby it helps in improving the overall process.
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  • Since their fees are minimal (about 1%), we've been able to save money vs. if we went with other payment processers like PayPal or Square.
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ScreenShots

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

WeTravel Screenshots

Screenshot of A payment page for travel professionalsScreenshot of The group management dashboard for travel professionals