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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ramp

    Score9.3 out of 10
    N/ARamp is a corporate card and spend management solution that helps companies of all sizes to accelerate growth without compromising on their finances. With a direct integration with the user's accounting solutions, Ramp helps finance teams save time tracking expenses, following up with employees, and closing their books. Ramp offers companies real time visibility into spending, automated expense reporting, and advanced insights into ways to cut spend.

    $0

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $9

    per month

    Pricing
    RampSAP Concur
    Editions & Modules
    No answers on this topic
    Concur Travel and Expense
    $9.00
    per report (average price)
    Offerings
    Pricing Offerings
    RampSAP Concur
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsRamp provides a free tier for smaller teams who want to simplify finances. A step-up to our free tier is Ramp Plus, starting at $15/month/user along with platform fees based on team size. Then, for large businesses, the Enterprise plan requires a custom quote.
    More Pricing Information
    Community Pulse
    RampSAP Concur
    Considered Both Products
    Ramp Business Corporation
    Chose Ramp
    SAP Concur was a very clunky hard to use system. Ramp was easy to setup and implement, very user friendly and most importantly real time data.
    Incentivized
    Chose Ramp
    Night and day. I don't have specifics however Ramp is a much easier, user-friendly tool than Concur.
    Incentivized
    Chose Ramp
    Ramp is by far the best platform from an expense side. It has overall ease of use and takes minutes to process and expense versus hours like it has taken me with Concur.
    Incentivized
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    525 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    424 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    530 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    278 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    309 Answers
    TrustRadius Insights
    RampSAP Concur
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Users across various organizations leverage SAP Concur primarily for its comprehensive travel and expense management capabilities. This product is adopted company-wide in many cases, emphasizing its utility in handling complex and voluminous expense reporting and travel bookings. Users praise its straightforward interface for submitting and tracking expenses and managing corporate travel arrangements. The integrated features allow employees from multiple departments, including finance and travel, to streamline the approval process and maintain efficient oversight of company expenditures and policy compliance.

    On the other hand, Ramp, another financial product utilized in corporate settings, is lauded for its effectiveness in controlling and analyzing corporate expenditures but emphasizes different aspects compared to SAP Concur. Ramp users appreciate its real-time spending tracking features and the tools it provides for budget control and financial oversight. Unlike SAP Concur, which has a strong focus on travel and expense management functionalities, Ramp is positioned more broadly as a financial management tool that aids in overall business spending efficiency and analytics.

    The distinct user base and application of both tools illustrate typical enterprise software use cases in modern business environments. SAP Concur’s strong alignment with travel-intensive corporate functionalities stands in contrast to Ramp’s broader financial oversight application, highlighting the tailored use cases that different businesses might prioritize based on their operational needs and travel frequency.

    Features
    RampSAP Concur
    Expense Management
    Comparison of Expense Management features of Ramp and SAP Concur
    Feature
    Ramp
    -
    Ratings
    SAP Concur
    8.3
    283 Ratings
    3% below category average
    Employee Expense Reporting00 Ratings8.3278 Ratings
    Corporate Card Reconciliation00 Ratings8.2203 Ratings
    Payment Management
    Comparison of Payment Management features of Ramp and SAP Concur
    Feature
    Ramp
    -
    Ratings
    SAP Concur
    8.1
    239 Ratings
    1% below category average
    Customizable Approval Policies00 Ratings7.9204 Ratings
    Financial Document Management00 Ratings8.4171 Ratings
    Payment Status Tracking00 Ratings8.3208 Ratings
    Payment Audit Trail00 Ratings8.3187 Ratings
    Duplicate Bill Detection00 Ratings7.8166 Ratings
    Advanced OCR00 Ratings7.9147 Ratings
    Electronic Funds Transfer00 Ratings8.1138 Ratings
    Best Alternatives
    RampSAP Concur
    Small Businesses
    No answers on this topic
    Dext
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    BILL Spend & Expense
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Emburse Chrome River
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RampSAP Concur
    Likelihood to Recommend
    9.2
    (25 ratings)
    8.3
    (758 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (31 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (74 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (37 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (49 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (49 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (5 ratings)
    User Testimonials
    RampSAP Concur
    Likelihood to Recommend
    Ramp Business Corporation
    Ramp is well suited for managing everyday spending. We have been able to set standard permissions across the board for our team, monitor spending easily, and adjust "allowances" accordingly and quickly. The instant funding once a request is approved makes it so much faster to make a purchase, if outside of the set parameters. Ramp travel offerings are sometimes unattractive, and we have found many flights, hotels, and car rentals by going to other platforms or the suppliers directly. Pricing is comparable, but many times it is cheaper to book outside of Ramp.
    Incentivized
    Read full review
    SAP Concur
    SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
    Incentivized
    Read full review
    Pros
    Ramp Business Corporation
    • You can forward your receipts to receipts@ramp.com and it will auto-approve.
    • You can easily reverse charges if an employee accidentally places a charge on their work card.
    • You can send employees physical Ramp cards.
    • You can create as many virtual cards as needed.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Ramp Business Corporation
    • Even more integration to have us spend less time on reporting expenses for grant reports
    • This does not happen often, but if you make a purchase and then cancel it with the vendor, for some reason, Ramp does not immediately recognize that purchase cancellation and will continue to remind you to submit a receipt or tag it as an accidental charge, but there is no option to tag it as a canceled purchase.
    Incentivized
    Read full review
    SAP Concur
    • For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
    Incentivized
    Read full review
    Likelihood to Renew
    Ramp Business Corporation
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Ramp Business Corporation
    Ramp offers an exceptionally intuitive user interface with a clean, well-organized design. The platform demonstrates continuous improvement through regular feature enhancements and updates. New employee onboarding requires minimal training due to the platform's logical section-based layout and user-centric design, which facilitates rapid adoption and efficient navigation. Overall Ramp's interface and UI is very user friendly.
    Incentivized
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    Ramp Business Corporation
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    Ramp Business Corporation
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    Ramp Business Corporation
    No answers on this topic
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    Ramp Business Corporation
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    Ramp Business Corporation
    No answers on this topic
    SAP Concur
    I can use it after that training, so it fits the purpose.
    Incentivized
    Read full review
    Implementation Rating
    Ramp Business Corporation
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    Ramp Business Corporation
    We moved to Ramp from Expensify at our accountant's advice. We went with her advice due to ease of use, ease of Quickbooks sync, ability to send reminders with one click, and more. We are very happy with the decision to switch to Ramp.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    Ramp Business Corporation
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    Ramp Business Corporation
    • The actual dollar savings is difficult to determine at this point. We'll have a better idea the ROI at the end of the year. Previously, we received 1% back on all purchases with our corporate card. We receive 1.5% with Ramp, pay per number of cards annually (for Ramp Plus) to auto-lock cards and for additional features.
    • Time savings for admin and employees has been significant due to ease of use.
    Incentivized
    Read full review
    SAP Concur
    • Concur's automation has produced impressive efficiency improvements, which have decreased the time and effort required for expense management.
    • Manual errors and policy violations have decreased, which has led to cost savings.
    • We now adhere to corporate regulations better, which lowers risks thanks to Concur's policy compliance checker.
    Incentivized
    Read full review
    ScreenShots

    Ramp Screenshots

    Product screenshotProduct screenshotScreenshot of Slack integrationScreenshot of Vendor ManagementScreenshot of Automated savings insights

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app