Item: Xactly Incent®
Rating: 10
Author: Ian Harris

Overall Satisfaction with Xactly Incent

Use Cases and Deployment Scope

Currently our team manages a handful of different business units and their commission processes. We are transitioning teams away from manual processes into a more streamlined experience with Xactly Incent. Moving each team into Xactly Incent will cut major time out on manual data manipulation, while also giving our sales teams instant visibility to their commission amounts once sales have been finalized. Instead of having to distribute individual statements, each team member can access the platform at their will and check their individual amounts, and team amounts if they manage other employees.

Pros and Cons

Pros

Gives users a transparent look at their sales detail, including commissions
Allows leaders to have access to customized reporting, which can help drive business decisions
Motivates the sales team with ranking information throughout the year

Cons

Sometimes there is a slight lag in being able to refresh the data
No customization with adding logos
Initial navigation of the application can be tough (there are so many areas to dive into!)

Return on Investment

Major decrease in hours allocated to commission processes once streamlined to Incent
Increase in productivity for our team as we can focus on additional projects with the automation in Xactly Incent
Increase in desire for more business units within our company to add their commission process to the "transition" list to Incent

Alternatives Considered

I've only used Xactly Incent in my current role, however I used Oracle at a previous employer and found it a bit clunky and outdated. The interface was quite outdated, and the navigation was not user friendly. I've found Xactly Incent to be much easier to use for both administrators like myself, and the sales team.

Key Insights

Do you think Xactly Incent® delivers good value for the price?

Yes

Are you happy with Xactly Incent®'s feature set?

Yes

Did Xactly Incent® live up to sales and marketing promises?

Yes

Did implementation of Xactly Incent® go as expected?

Yes

Would you buy Xactly Incent® again?

Yes

Likelihood to Recommend

Xactly Incent works well when you have a medium to large size sales team that has plenty of different data points used throughout their commission process. Regardless of whether the data is messy or not, Xactly Incent has found fantastic ways to integrate any type of data set into their application. I have full confidence that this product would be a major benefit to most, if not all commission teams!

Xactly Incent® Feature Ratings

Comments

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