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Xactly Incent®

Score8.2 out of 10

404 Reviews and Ratings

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What is Xactly Incent®?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

Media

Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.
Admin View of Quotas List and Dashboard: View and manage all quotas for teams.
Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.
Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.
Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.

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Top Performing Features

  • Key Performance Indicator setting

    Ability to set key performance indicators for measuring progress towards goals.

    Category average: 8.6

  • Benchmarking with external data

    CPI, daily exchange rates, industry KPIs. with scheduled data refreshes.

    Category average: 7.6

  • Custom sales contests

    System administrators and/or players can design customized sales competitions, with different challenges, types of rewards, etc., depending on company culture, goals, and KPIs.

    Category average: 9.7

Areas for Improvement

  • Incentive modeling

    Includes a sandbox or testing environment for users to explore what-if scenarios and develop incentive compensation strategies.

    Category average: 6.4

  • Agile incentive strategy

    Incentive plans are flexible; users can create and adjust compensation plans and incentive rules in order to strategically adapt to changes in sales performance/the marketplace/corporate goals.

    Category average: 6.5

  • TV streaming

    Results of competitions, along with other motivational and competitive material, can be televised. This may be a matter of digitally displaying the sales performance report (static), or may be more like a news report/continuous content feed.

    Category average: 7.5

Robust Solution for Complex Sales Compensation with Clear Visibility

Pros

  • Target Incentives and Quota assignments
  • Rate tables and compensation plan assignments
  • Routing of comp plans for participant acceptance

Cons

  • Commission statements needs more customization options
  • The drag and drop formulas writing are not natural and cumbersome to use
  • Data integration needs too much code and training

Return on Investment

  • Payees can see quota attainment and commission earnings in real time, reducing disputes and questions.
  • Automated calculations save time for the compensation team and reduce errors.
  • Supports complex plans across multiple roles, with TAM support and in-house admins ensuring accuracy and control.

Alternatives Considered

CaptivateIQ and Salesforce Spiff

Great sales performance management system

Use Cases and Deployment Scope

Our entire company relies on Xactly Incent to track our performance against annual goals and quotas. With Xactly Incent, we can see how we are doing toward our goals and rewards throughout the quarterly and years, and we use it to manage and adjust our daily actions to reach our business objectives. Xactly Incent makes it easy to track and calculate monthly sales, quickly process payments, and give weekly incentive statements to sales representatives. It made our sales team's commissions more transparent and more accessible for them to follow daily, all while reducing the amount of time and work we'd otherwise have to spend manually calculating commissions in Excel.

Pros

  • design
  • automate
  • Sales compensation process automation
  • Sales compensation plan creation

Cons

  • Connect Integartion
  • Analytics report
  • Case Management through Xactly

Return on Investment

  • Efficiency
  • Accuracy
  • Productivity

Alternatives Considered

SAP Commissions

Usability

Xactly Incent

Use Cases and Deployment Scope

We have migrated most of our sales plan participants to Xactly Incent for their incentive calculation and reporting. Previously, all of our calculations were done manually in Excel. This left us vulnerable to human error and incorrect incentive payments. We also used to email the individual incentive statements to each participant. This was another risk of sharing confidential information with the wrong person. Xactly Incent has eliminated both of these risks for our company.

Pros

  • Built specific to our needs. We don't have to change our plans to fit their box.
  • Handles large quantities of data with no issue.
  • Gives participants progress to goals to keep them motivated.

Cons

  • Giving more than one manager access to view a participant's data. For dual reporting employees.
  • Would like more flexibility with the Standard Incentive Statement.
  • Easier process for setting up the new year.
  • The drill down function to get to the detailed data is limited to 20 standard columns. Would like it to be customizable by component.

Return on Investment

  • Being about to see their progress towards goals is motivating participants to do more.
  • Stack ranking reports allow participants to see how they are performing compared to their peers. Creating some competition among the sales team.
  • More accountability of sales team to perform. No more excuse of I didn't know I was behind goal.

Xactly Incent® Checks Before Buying....

Use Cases and Deployment Scope

Xactly Incent® is good tool to handle the bulk data . good at plan document routing. It handle calculations and shows statements in detail. But it fail at reporting part. Building the custom report is big task need to do back and fortth with Xactly Incent® consultant. It is not flexible in terms of statement view modification. and plug in with other applications. AI capabilities are missing in it. However itis good tool for any organization having bulk data to process.

Pros

  • plan doc routing
  • detailing on statement
  • ease of handling for Admin

Cons

  • Configuration part could be made easier. so that Admin will not require consultant's help whenever there is change
  • Sequencing of batch processing gives trouble many times. if we miss to allign correct sequence at the time of batch processing
  • building a report is bit complex job in Xactly Incent®compared to other tool in market.

Return on Investment

  • multiple teams use it for performance check for their sales rep
  • sometimes sales rep complains about statement detailing. View/ presentation can be modified per market requirement
  • sales ops has less visibility on handling the reports.

Alternatives Considered

Everstage, Salesforce Spiff, CaptivateIQ and Varicent

Xactly Incent - Best in its class

Use Cases and Deployment Scope

With Xactly Incent I can trust the accuracy of the payouts (commissions and bonuses) regardless

of how complex the comp plans are. It offers transparency, great historical

tracking, reporting, quota loading, etc. I find it very user friendly and configuring the comp

plans is quite easy. Analytics is a great, versatile tool. First class support always available, providing great

help.

Pros

  • Automatic commission/bonus calculations
  • Reporting
  • Support - always very helpful
  • Quota loading

Cons

  • Formulas - management

Return on Investment

  • Sales reps very pleased with the live monitoring of their earnings
  • Increase trust from the sales force regarding the accuracy of their payments
  • It contributed to sales increase, budget achievements,
  • It helped decrease turnover rate for sales reps

Alternatives Considered

SAP Sales Cloud and Iconixx Sales