Item: Webex Calling
Rating: 8
Author: Verified User

Overall Satisfaction with Webex Calling

Use Cases and Deployment Scope

We use Webex Calling calling to communicate internally and have daily meetings. It is fast, reliable, and easy to use, and we enjoy using it compared to our competitors. We can also use Webex Calling to communicate externally with our clients. The online meetings are strong in connection and simple to use for our clients.

Pros and Cons

Pros

Messaging
Meetings
Sharing documents

Cons

Onboarding
Presentations

Return on Investment

Increase communication
Reliability and relationship building

Security

We have found it to be very easy to use, and most of our members have no problem logging into a meeting, sharing a screen, or presenting to a client. The connection is reliable and secure.

Alternatives Considered

Google Hangouts (Classic), Microsoft Teams and Zoom Workplace

My favorite compared to the three above!

Key Insights

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Would you buy Webex Calling again?

Yes

Other Software Used

Google Hangouts (Classic), Microsoft Teams, Zoom Workplace

Likelihood to Recommend

We use Webex Calling to have internal daily and weekly meetings. It is easy for members to call in and present (for the most part). We can also communicate with external clients and use Webex Calling to have them join a face-to-face meeting to discuss their unique needs. We have been very happy with the product.

Webex Calling Feature Ratings

Comments

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Webex Calling - well worth the investment!