Fun and funky product.
December 01, 2022

Fun and funky product.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

We use this product as the main source of our calling services… In addition, we also use the contact center variant that is you lies within the application.

Pros

  • UCM FREE
  • SIP
  • Messaging

Cons

  • SSO
  • SAML
  • File sharing
  • Saves on purchasing physical devices.
  • Can be used virtually anywhere.
It’s most for the contact center and agent features.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

This application is suitable for those who work from home, but I don’t have space for a physical device on their desk. Wherever you take your laptop or desktop computer there you will have the application. You also have the ability to connect your mobile phone to the service there by using it on your mobile device as a second line.

Webex Calling Feature Ratings

10.0
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
10.0
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
Not Rated
10.0
Mobile app for iOS
10
Mobile app for Android
10
Performance & Compatibility of Online Events Software ()
Not Rated
Online Meetings / Events ()
Not Rated
Screen Sharing ()
Not Rated
Online Events Collaboration ()
Not Rated
Online Events Security ()
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

Comments

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