Webex App - Enterprise
November 02, 2021

Webex App - Enterprise

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Webex App

We are a globally distributed enterprise and use Webex App as our all in one collaboration tool for messaging, calling, conferencing, and video.

Pros

  • Message and presence.
  • Click to call.
  • Video.
  • Data insights.

Cons

  • Sometimes using the mobile app can be cumbersome.
  • Productivity enhancement.
  • Presence / availability due to workplace disruptions.
  • Mobile work.
We not only use, but sell Webex teams so it's important for us to be able to demonstrate the usefulness of the platform to our customers and show first hand how it can be adopted.
Solid improvement to the platform over 12 months.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Great platform well integrated into our core and our customers business.
Very well suited for mobile work, enterprise deployments, customer engagements. Flexible platforms allow for multi-medium exchanges - messaging, data/documents, video. Searchable. Persistent.

Webex App Feature Ratings

Project Management
9.5
Task Management
9
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
8
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Internal knowledgebase
10
Integrates with Outlook
10
File Sharing & Management
9.8
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Device sync
9

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