TeamViewer ensures that remote access to our computers is safe and secure.
January 06, 2022

TeamViewer ensures that remote access to our computers is safe and secure.

faith kelsie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer is used in our organization in accessing our computers remotely. When one needs to use their computers and they are very far from the office, TeamViewer aids in remotely accessing the computers. It is also the best in sharing our desktops with other staff and fellow workers either within the department or company-wide.

Pros

  • It helps in ensuring that we are always online in our main computers.
  • It makes it easy to access our computers remotely.
  • It gives us notifications when they arrive.

Cons

  • The main computers that we access remotely have sleep modes which when they are in sleeping mode, accessing the computers becomes very difficult.
  • Sharing large files is not possible because it has a limit as to how many file sizes one can share.
  • Due to network problems or network outages, disconnection from the main computers makes remote access a problem.
  • More marketing leads were obtained since our staff are always online all the time.
  • There was revenue development with a bigger margin.
  • Cost saving was also key because our organization saved a lot of finances.
TeamViewer is easy to configure even on our own compared to other similar solutions. It has a higher revenue generation because it leads to more potential leads. It is very easy to integrate with other software that our organization uses. It is also very user-friendly since it has the easiest-to-use user interface.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

TeamViewer is best suited where a company depends on marketing to make sales and their systems need to be online all the time. This calls for remote access software because staff cannot staff in the organization all the time hence there is a need for remote access software that will help in keeping the staff online by remotely accessing their computers and that is when the need for TeamViewer a remote accessing software comes in and helps in accessing the computers.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
9.8
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
9
Session record
10
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

More Reviews of TeamViewer

  1. Home
  2. Remote Support Software
  3. TeamViewer Reviews
  4. User Review of TeamViewer