Honest assessment
Updated September 07, 2023

Honest assessment

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Learning Management System
  • Time & Attendance

Overall Satisfaction with Paycor

I'm the corporate recruiter for all positions within the company. I have used most sections of Paycor, and use Paycor Recruiting everyday. Paycor is our HRIS and payroll. We are doing our best to make it a complete solution for our business. Although I feel there could be some improvement in cross section or overall integration.

Pros

  • Allowing for customization
  • Customer account management to a degree...
  • Online training resources

Cons

  • Integration between platforms like Paycor recruiting
  • One on one customer support scheduling
  • Ease of Reporting
  • Some items seem like they could be useful, but not sure of the purpose - like job descriptions.
  • Process for promotions?

Do you think Paycor delivers good value for the price?

Not sure

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

No

Would you buy Paycor again?

No

  • Streamline more than not having an HRIS or ATS, but overall still too many manual processes
Seems useable if you know what you’re doing. However,, we don’t, and I'm sure other companies have a similar situation where the HR team has had 100% turnover since paycor implementation with zero follow up training except the 1000 hrs. of available training in the online library that none of us have the time to do... The only webinar I participated in was instructor led group, not one on one and paycor is so customizable that everyone has their own specific questions and the trainer can't answer them all, or it is a specific trainer for one aspect of Paycor and can't answer integration questions...
Paycor seems customizable, but achieving it requires a hand held approach that Paycor doesn’t seem equipped to handle with one on one service for each customer. Account Managers are great, but they can't schedule the resources they don't have.

Paycor Feature Ratings

Pay calculation
2
Off-cycle/On-Demand payment
2
Benefit plan administration
5
Direct deposit files
9
Salary revision and increment management
6
Reimbursement management
1

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Thank you for your detailed feedback on Paycor. We acknowledge the challenges you've highlighted, especially concerning integration and tailored training. Your suggestion for an efficiency realization team is insightful, and we value such input to improve our platform. We're committed to enhancing our services and ensuring they meet the unique needs of all our clients. We appreciate your partnership and will work diligently to ensure your experience with Paycor is beneficial.

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