ON24 Platform Review
Updated April 03, 2024

ON24 Platform Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Lead Generation, Existing User Product Marketing, Townhall/Internal Events

Pros

  • Admin User Interface
  • Platform/Tech Stability
  • Service/Support, Training, Knowledge Center
  • Continuous Development & Feature Inprovements

Cons

  • Update Admin UI and setup process for Simu-Live webinars
  • Allow more Admin Users per workspace/contract
  • A webinar setup 'wizard' or 'checklist' UI that ensures all the puzzle pieces are in place for webinars - there are a lot of moving parts and options which can be difficult for a new Admin
  • We are able to scale our webinar offerings
  • Allows for a more engaging experience, rather than a typical (passive) webinar
  • Attendance conversion averages around 60% which is more than twice what we experienced with Zoom webinars. Our audience seems to expect a better webinar now when they attend.
ON24 offers a simple solution and a more robust (all-in) solution based on our needs and specific goals. Their platform is highly scalable and 'turn-key'. We have been impressed by their tech stability and level of development.
  • Zoom
No comparison when it comes to features, pricing, and flexibility. ON24 continues to demonstate that it's a leader in the virtual event space.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

ON24 provides a feature-rich platform with options to fit multiple use cases.

ON24 provides an excellent support and training program and resolves issues quickly & thouroughly.

ON24 continues to develop and enhance their platform.

ON24 has been a great partner and demonstrates their willingness to see our company succeed. They welcome feedback and continue to improve the overall offering.

ON24 Feature Ratings

8.7
Email marketing
9
Audience engagement
9
Event analytics
8
10.0
Audience polling
10
Q&A
10
9.0
Branding options
9
Integration to Marketing Automation
8
Attendee list export
10
10.0
Participant roles & permissions
10
Confidential attendee list
10
10.0
Calendar integration
10
Record meetings / events
10
Slideshows
10
Event registration
10
Mobile Capabilities ()
Not Rated

Comments

More Reviews of ON24

  1. Home
  2. Event Management Software
  3. ON24 Reviews
  4. User Review of ON24