ON24 for Webinars
September 28, 2021
ON24 for Webinars
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ON24
We are using ON24 to run our customer onboarding sessions (one: many formats). This tool is being used by only our group, which is the Customer Success group. With the help of the ON24 tool, we are solving customer onboarding problems where we are running sessions, and our new customers can join those sessions and accelerate their adoption.
Pros
- Great tool for one to many webinar sessions.
- We tried other tools as well, but one of the most unique features is the feedback survey in between our sessions.
- We can run Simulive sessions where we don't need a moderator to moderate that session, and in our case, this works smoothly.
- Intuitive interface which is super easy to use.
Cons
- They don't have support for background change (in this virtual world, we need that feature because all of us are working from home)
- No emoji support
- Lag in the engagement activity (which goes up to 45 sec)
- Better adoption
- Increased product knowledge
- Opportunity for up-sell and cross sell
- Zoom Events and Webex Events
There are a couple of features like Simulive, feedback (in-between sessions), and customizable widgets [that] are not available on other tested products.
Do you think ON24 delivers good value for the price?
Yes
Are you happy with ON24's feature set?
Yes
Did ON24 live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ON24 go as expected?
I wasn't involved with the implementation phase
Would you buy ON24 again?
Yes
Comments
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