Engagement in the new era!
May 18, 2021

Engagement in the new era!

Paola Ricardo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

It is used by 3 departments: investor relations (earnings call), HR (employee activities) and physicians training and certifications.

Pros

  • Video and audio at the same time.
  • CTA section is very useful.
  • On demand version in different formats.
  • Reporting.

Cons

  • Video webinars without hard line audio (better online audio).
  • Slides format: some sizes have an incorrect upload process.
  • Pre-recording webinars.
  • Pretty high for potential investors.
  • Follow up with ket leads that ask questions.
  • Engagement metrics and feedback are always a good tool to improve.
It can be used not only for comms purposes but also for training and interaction which is great!
Level of engagement tools and platform setup, ON24 is very friendly.
Pretty good with webinars that need interaction and engagement.

Not so good for “call” without any interaction but that uses some ON24 features.

ON24 Feature Ratings

Virtual Event ()
Not Rated
7.0
Audience polling
7
Q&A
7
10.0
Branding options
10
Integration to Marketing Automation
10
7.0
Participant roles & permissions
7
Confidential attendee list
7
7.8
Calendar integration
5
Record meetings / events
10
Slideshows
6
Event registration
10
Mobile Capabilities ()
Not Rated

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