Scalable, user-friendly, great system for virtual live or on demand events of all types
May 15, 2021

Scalable, user-friendly, great system for virtual live or on demand events of all types

Alice Cunningham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 is being used for different purposes across our entire organization. It gives us the ability to connect virtually with our customers and prospects, donors, and employees. The ability to connect virtually is especially important given the recent COVID restrictions regarding travel and attending large events.

Our executive leadership began using the platform to conduct all company 'town hall' meetings and other organizational updates when we started working fully remotely in March of 2020.

Both our corporate marketing and training teams use the platform to provide thought leader content, engage with our customers/potential customers, and provide a variety of different trainings.

Pros

  • Enable us to host virtual events.
  • User-friendly producer and presenter platforms.
  • Customizing the participant experience.
  • Ability to provide live captioning for audio - a huge thing for us to be ADA compliant!

Cons

  • Would like more options for audience to engage with each other - this is improving month by month, however with the addition of audience chat and breakout room options.
  • Would like to have more ability to animate and create more dynamic presentations. Presently the system doesn't allow much for animation/graphic elements to make things pop.
  • Drive pipeline for sales teams.
  • Scaled live events to virtual platform.
  • Increase ROI of marketing campaigns.
It can be expensive to add additional licenses so we try to minimize producers and have those individuals be the SME for others within the organization.
ON24 is great for hosting webinars, trainings and other types of meetings. You can have them held live/real time or record them for future viewing. All live events are also recorded and able to be watched on demand at a later time. They are currently in the process of improving their virtual event offering as well and, as an organization, we are looking at this option. Without this option, there is not a lot of room for direct engagement with participants other than surveys and polls.

ON24 Feature Ratings

Virtual Event ()
Not Rated
10.0
Audience polling
10
Q&A
10
8.0
Branding options
10
Integration to Marketing Automation
6
8.5
Participant roles & permissions
7
Confidential attendee list
10
10.0
Calendar integration
10
Record meetings / events
10
Slideshows
10
Event registration
10
Mobile Capabilities ()
Not Rated

Comments

More Reviews of ON24

  1. Home
  2. Event Management Software
  3. ON24 Reviews
  4. User Review of ON24