User friendly and effective
August 18, 2023

User friendly and effective

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com in many ways. The software is so versatile we can build boards to help in so many areas of the business. For example:
  • We have boards what contain useful information - a point of reference.
  • We track expenses and budget information.
  • We have a board that we use for an approvals process, from the request through each step to completed.
  • The team have other boards that track and record onboarding processes and booking placements.
  • Simple to do lists and follow ups.
We are always creating boards for various purposes.

Pros

  • Track Expense payments
  • Follow steps in a process
  • Communication and colaboration with the team

Cons

  • When setting automations it would be good to have AND/OR options
  • Time saving
  • Better communication/collaboration
Once you start using the software it is easy to see how it works. It is a powerful tool even using what I use. I am sure there is so much more I could do with the software. It has a very user friendly interface and is simple to learn new features within the software.
I have rarely needed any support, but on the occasion I did, the query was dealt with in a timely manner.
I have not know any downtime. Features I use all work very well.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Xero, Dext Prepare (with Receipt Bank), Google Sheets
Following a process, when steps are completed and responsibility changes hands, the automation on the board make this a really effective way of working.
Communication and collaboration over an item on a board, having access to all comments in one place makes resolution and decision making much simpler.
Being able to move completed items to a new board means keeping historical records is simple

monday.com Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
7
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
8
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
10
Quotes/estimates
Not Rated
Project & financial reporting
10
Integration with accounting software
Not Rated

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