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monday.com

Score8.6 out of 10

4,830 Reviews and Ratings

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Media

Work OS
Ready-Made Templates
Mobile
Visual Boards
Real-time Notifications
Automations
Integrations
Views
File Sharing
Dashboards
App Marketplace
Docs

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Top Performing Features

  • Quotes/estimates

    Ability to create, manage and send project fee proposals to customers

    Category average: 8.6

  • Project & financial reporting

    Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance

    Category average: 8.4

  • Integration with accounting software

    Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

    Category average: 8.3

Areas for Improvement

  • Document Management

    Document management provides for centralized management of all project documents.

    Category average: 7.9

  • Gantt Charts

    Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

    Category average: 8.3

  • Support for Waterfall Methodology

    Waterfall methodology is a tradition development method that is linear and sequential.

    Category average: 7.9

It simply just works. No gimmicks here.

Use Cases and Deployment Scope

Internal ticketing and project management across sales, solutions engineering, and product teams. We handle professional service projects as well as pre-sales scoping projects that are managed in monday.com. The timeline visualizations and project intake forms are very valuable tools for us.

Pros

  • Intake
  • Timeline visualizations.
  • Native automation builder.
  • Integrations with HubSpot.

Cons

  • AI automation.
  • Resource management.
  • Reporting complexity.

Return on Investment

  • Time saved from manual workflows.
  • Greater collaboration.
  • Happier clients.

Usability

Alternatives Considered

Asana

Other Software Used

HubSpot CRM, QuickBooks Online, LinkedIn Sales Navigator

monday.com delivers a great value if your aim is medium level complexity projects.

Pros

  • Visually identify tasks in a pipeline.
  • Multiple configurations of workflow.
  • Integrations with other platforms.

Cons

  • Simplicity.
  • Intuitivity for some operations.
  • Customizations of display of information.

Return on Investment

  • Easier setup of project pipeline boards.
  • Time saving.
  • Real-time status updating.

Usability

Best Product Ever - Can't Function Without It

Use Cases and Deployment Scope

I use monday.com to manage projects, drive process efficiency, decrease inbox clutter, track productivity and allow for transparency across the organization. One of the biggest problems it addresses is transparency. By creating project boards that are shared across departments and the org. managers can easily see what it is teams are working on. Updates are at your fingertips. No wait time to get answers and no emails cluttering your inbox.

Pros

  • Project tracking
  • Organize to-dos
  • Automate workflows
  • Remind and keep people on track

Cons

  • Hate that you can't have different headers within the same board or between items and sub items

Return on Investment

  • It's hard to measure time saving but for sure it saves hundreds of hours reading emails
  • Visibility across teams
  • Improved workflow and process improvement

Usability

Other Software Used

Insperity

Visually pleasing and with great collaboration tools

Use Cases and Deployment Scope

Capacity planning, task management, project management, and some amount of finance calculations. Some teams also use it for knowledge management, as well. These aren't, or IMO, shouldn't be called "Business problems" they are more like business challenges in the day2day. My use case are mostly capacity, project management, and collaboration. We track tasks, stakeholders, resources and any material needed for the deliverables.

Pros

  • Team collaboration
  • easy to input data via email and templates
  • automations
  • link different parts of different projects

Cons

  • Notification system, not trustworthy for me
  • More tools to input data automatically, more functionality without having to do APIs
  • More calculation capabilities within the columns

Return on Investment

  • Positive overall, task management is easy to set up, easy to replicate, duplicate and modify.
  • Collaboration has all the standards by now, tagging, linking, messaging, etc.
  • Boards enable a fast organization of tasks, repositories, responsibilities and tracking with dates and notifications.
  • automations enable fast actions that provide no real value if done manually. Being able to autocreate, autoclose, and many others makes it easier to follow processes and make less mistakes.

Usability

Alternatives Considered

Asana, Microsoft Planner, Trello and Atlassian Confluence

Other Software Used

Microsoft 365, Microsoft Power BI, Atlassian Confluence

monday.com is for every day of the week and for every user

Use Cases and Deployment Scope

monday.com is being used on all of the companies of our corporation (currently 4). It's used by all company levels and departments, but it's most important use is for managing and planning production. Our company has grown over the last years and we used monday.com to keep track of our projects and for internal communication.

Pros

  • Internal communication.
  • Team management.
  • Project management.

Cons

  • More powerful mobile app.
  • Desktop app and browser mode not so RAM consuming.
  • Fewer automation bugs.

Return on Investment

  • Time saving.
  • More access and universal access to information.
  • Team management.
  • Team building.
  • Increase of productivity.

Usability

Alternatives Considered

Asana

Other Software Used

Slack