User with 7 years experience
August 16, 2023

User with 7 years experience

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Use it daily as a project management tool for all our projects, and to manage my remote team. Also use it as a CRM. We have 30+ boards and spend more than 10% of our day in it.

Pros

  • Updates
  • CRM

Cons

  • n/a
  • Easier project management
Some templates don't make sense. Some templates cripple my computer and make the software slow. Mobile app is not good.
It is fast but the support is not good. Usually get generic answers or answers that don't make sense. Actuallly very frustrating to contact support.
Uptime is good. If it's less than 99% I would not use it.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Well suited to Project Management and simple CRM.

monday.com Feature Ratings

Project Management
4.7
Task Management
8
Resource Management
8
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
2
Team Collaboration
8
Support for Agile Methodology
Not Rated
Document Management
1
Email integration
Not Rated
Mobile Access
1
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
4.0
Quotes/estimates
Not Rated
Project & financial reporting
4
Integration with accounting software
Not Rated

Comments

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