Item: monday.com
Rating: 9
Author: Verified User

Overall Satisfaction with monday.com

Use Cases and Deployment Scope

We use monday.com to organize upcoming + currently projects and collect feedback on certain items. I personally use it for my "To-Do List" in which I moved away from paper + now reply on digital automations.

Pros and Cons

Pros

Automations
Ability to quickly find topics/notifications from certain members
Easy to understand platform. The tutorial videos were particularly helpful
Our Sales Manager is fabulous and does an incredible job of explaining everything so well whenever we have issues/questions

Cons

Ability to change the format on one board so that not all columns have to be the same

Return on Investment

Time Savings
Project Management
Fast communication + feedback

Usability

Support Rating

Our Customer Success Manager is incredible + makes herself readily available to answer our questions. Her explanations are clear and she makes it a true learning experience for me (vs. resolving the issue).

Reliability & Availability

Everything works really well and it's user-friendly for someone who didn't want to spend too much time learning a new platform.

Key Insights

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Adobe Acrobat, Microsoft Powerpoint, Dropbox Business

Likelihood to Recommend

monday.com is most appropriate for communication + organization on certain tasks/projects with internal and external partners. I love being able to quickly reference timelines + conversations on a particular topic.

monday.com Feature Ratings

Comments

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monday.com is awesome.