monday.com helps me save time to be productive with what really matters, the continuous improvement of customer service
March 15, 2021
monday.com helps me save time to be productive with what really matters, the continuous improvement of customer service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
- Positive: time savings.
- Positive: easy communication between users.
- Negative: automation has limits that make some activities impossible.
monday.com has been a great ally for our company to control project deadlines, activities progress, sales prospecting and financial control. It has been used by the entire company and, in this way, maintains a good communication and information control channel between departments. monday.com has helped us a lot with the deadlines, automatic e-mail sending according to the rules we have established and the prospecting of specific customers registered in our database.
Pros
- Automatic sending of emails according to established rules, as it saves a lot of work time.
- Activity log, which gives us a history of the process.
- Excel import option, which facilitates the insertion of processes that were already being used manually.
Cons
- More automation customization option, letting all the rules be combined between them, even if they return some error.
- Option to integrate any type of email.
- More board integration options.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes
Comments
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