Item: Miro
Rating: 10
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I use Miro for strategic planning sessions with customers to identify problems , strategize and optimize business workflows processes. Then I develop a number of use cases with them and plot those on a timeline. It is usually an iterative process where in a number of session we go back and forward in those different exercises.

Pros and Cons

Pros

Miro is flexible you can curate any exercise you want
Miro is perfect for brainstorming it allows everyone to time in.
collaboration both synchronous and asynchronous

Cons

for example the tally of dot voting and push those in a table
i would like Miro to be able to design BPMN workflows on deeper levels , when you click on the plus you can't design a level lower. you have to create a new pool
integration with other software could be better, it is a stand alone tool , I like that you can it embed with teams, but there is much more possible

Return on Investment

happier clients, the love to collaboration between them and a consultant
they can reflect and discuss internally , make updates to the board to they come to the next session better prepared.
People made quicker progress and needed fewer consultative sessions since visualize is on of the best approaches to problem solving

Ease of Integration

works perfect with teams I only tried that

Collaboration

We are a remote global business and work together all the time virtually on Miro. It has been a tremendous help to facilitate different time zones, the Miro board and the recording allowed people to catch up and contribute to the board during their work hours. It saves us a lot of time in trying to get everyone in the same room.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Microsoft Teams, Blackboard Learn by Anthology, Anthology Reach, Microsoft 365

Likelihood to Recommend

brainstorming, collaboration, discussions. it is brilliant for that. It allows every stakeholder to engage when in face to face sessions and not only the most communicative ones.

It is probably less appropriate in situations where sensitive information is shared. Although you can limit the sharing there is export and pdf options there, so i think this is something Miro could do better

Comments

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I am a very happy proficient user of Miro