Miro is essential for remote collaboration and gives lots of inspiration for online workshopping
Updated May 08, 2025

Miro is essential for remote collaboration and gives lots of inspiration for online workshopping

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

In my team (product & design) we use Miro mainly for workshops and brainstorming sessions, we also have our recurrent team rituals hosted in Miro (daily standup board, team retro board, recurring meetings board, etc.). The main problem that Miro helps solve us is remote collaboration (team members are located in the UK and US), Miro has also become a library of past projects and research activities. It is a very easy and intuitive tool to even hold workshops with teams that aren't using Miro on a daily basis, so this way we can collaborate with other stakeholders in the business and get their subject matter expertise and feedback noted and included into the further product ideation and development.

Pros

  • easy to understand navigation and elements to be used (post-its, timer, voting)
  • tons of inspiration on workshops, ice-breakers etc. in the Miroverse

Cons

  • having some actions applied in bulk is sometimes smth that I miss, having to go through the same groups or same elements within a group is tedious; maybe solve it with component and instances (similar to how Figma does it)
  • with the clustering function it would have been nice to add a custom way of clustering, not just by keyword or common topic, as additional context inserted by human can make the clustering a bit more meaningful
  • Miro has helped us with bringing the feedback of the stakeholders within the business in a structured and actionable way
  • Miro has made it easy to follow the team rituals (standups, retros, etc)
I think it overall works pretty well, if there aren't more than 50 users, which can be tricky especially with voting.
I guess it's ability to present and vote for ideas/solutions, plus the commenting which allows to align with colleagues asyncronously. Templates from the Miroverse is another great example of features that help speed up the process of creating workshop boards
Unfortunately, I've still got quite some tools to help with my daily tasks
Using Miro has helped smooth collaboration between the colleagues located in different timezones and offices. Working on the same project has never been easier. Although I miss the in the room white-boarding sessions, I definitely do not miss collecting all physical post-its and transferring them into the digital format.
Figma's Jam boards have quite similar experience, but it doesn't have the same amount of inspirational examples as Miroverse has, so definitely prefer Miro

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is a great remote collaboration tool, so it's main use case is all sorts of brainstorming, workshopping, aligning and distilling ideas. I find it a bit more challenging to use it in user research as while it works well on a single-project basis, aggregating research insights from multiple (typically unconnected) projects becomes a harder task (especially when the format of notes has changed over time).

Using Miro

  • workshop planning and facilitation
  • enabling team alignment (standup board)
  • creating user research deliverables (journey maps, story boards, etc.)
  • creating product roadmaps
  • experimenting with prioritization frameworks
  • user research repository
  • sharing product roadmaps publicly
Miro is great, my only concern is around not being able to add videos directly to the boards, as this could expand my usage of Miro even further (being able to add user interview snippets to the board is priceless!)

Evaluating Miro and Competitors

obviously, in the age of AI evaluating how robust and refined AI-powered features are is an important factor that could influence the decision

Miro Support

I haven't ever contacted support
I'm not a decision maker

Using Miro

ProsCons
Like to use
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • sticky notes
  • AI background removal on images (it's really cool)
  • locking frames/components (super helpful for less experienced audiences when workshoping)
  • voting can be challenging when the group is quite big (experienced a full freeze of the board a couple of times)
  • pasting URLs - sometimes it just shows as a link instead of a nice preview card
  • AI clustering is quite useless as it doesn't take much context which results in meh clusters

Comments

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