Yes we use Miro but primarily to interact with clients
May 08, 2025
Yes we use Miro but primarily to interact with clients
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
We are a consulting organization and use Miro primarily in client-facing workshops. Miro, being a virtual whiteboard with meeting collaboration tools, was a large factor in keeping our revenue stream since the COVID pandemic when we were able to work with clients remotely (as their employers were also forced to work remotely). We have continued to interact with clients remotely since the lockdowns have ended and some, not all, clients have "returned to office" policies; so Miro has continued to be valuable to both us and them.
Pros
- Provide a wide variety of info organization tools. The sticky notes, of course, but I apply the Kanban board in a variety of ways, and the diagramming tools are very easy to use; very helpful when diagraming in real-time with clients.
- The use of Frames to organize the content, generate slideshow-like presentations, and even generate deliverable content is very helpful.
- The ability to upload a variety of content such as PowerPoint presentations (with their own controls), online videos, etc. is done very well.
- Meeting facilitation tools such as dot-voting and timers have allows us to work with large numbers of guest participants and still keep the workshops on schedule.
Cons
- Leveraging content on one board across multiple boards could be more user-friendly. I believe this is a new feature, so maybe I just hadn't figured it out yet.
- I wish Miro could use info from another source but (e.g. a document stored in SharePoint) keep the link to that source so that if the source document changes, the doc in Miro would show an out-of-date icon and can be synced (manually or automatically as a preference or action).
- I wish Miro would allow us to place a watermark on the screen. We'd like to brand our workshops with our company logo (and maybe the client's logo) and/or a custom message (like "proprietary info - do not copy") in a corner or edge of the screen.
- During the COVID lockdown, over $500K in project cancellations was avoided because were able to pivot to conducting remote workshops instead of in-person workshops.
- Miro allows us to provide more visually interesting and interactive workshops where all or most workshop participants are participating remotely.
Guest-login, sticky notes, kanban boards, easy diagramming functions and shapes, dot-voting, and frames.
Not much. Miro originally replaced being on-site with a physical whiteboard. However, because of pricing, it isn't universally supplied to all employees so many employees use Microsoft Whiteboard instead.
Mural is close in capability but was used at a previous company. Miro had first-mover advantage.
Microsoft Teams has its own Whiteboard app which does get usage within the company by several people because it's cost is included in the company's Microsoft Teams subscription. Those users do not typically use the whiteboard for external client's to access. Miro is a more mature product with many more features so it would be the best choice but it would be too costly to add for each employee.
Microsoft Teams has its own Whiteboard app which does get usage within the company by several people because it's cost is included in the company's Microsoft Teams subscription. Those users do not typically use the whiteboard for external client's to access. Miro is a more mature product with many more features so it would be the best choice but it would be too costly to add for each employee.
Do you think Miro delivers good value for the price?
Not sure
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
Yes
Did implementation of Miro go as expected?
Yes
Would you buy Miro again?
Yes
Comments
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