Alright but could be better.
January 29, 2024

Alright but could be better.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lusha

I was not involved in the overall setup, so I can't speak on that, but the user setup was easy and hassle-free.
We use it to get contact information for prospects we are reaching out to. This includes directors and above in pharma industry-related companies. Not having accurate or complete contact information for prospects leaves you unable to reach your target audience.

Pros

  • Gathering emails.
  • Gathering phone numbers.
  • Showing organizations and financial info.

Cons

  • Getting accurate numbers.
  • Integrating to CRMs better.
  • Takes long to import.
  • Saves time on data gathering.
  • Makes it possible to reach out to prospects.
  • Organizes financial information well.
Zoominfo is better, we switched as it was told to us that we'd have more good numbers. Lusha does have a few more good numbers, I believe, but many, many more bad numbers for people in the U.S.

Do you think Lusha delivers good value for the price?

Not sure

Are you happy with Lusha's feature set?

Yes

Did Lusha live up to sales and marketing promises?

No

Did implementation of Lusha go as expected?

Yes

Would you buy Lusha again?

No

They seem to have a lot more European numbers than US numbers. Lots of bad numbers that go straight to an error message. They also changed their UI and made it more click-heavy, which doesn't make sense.

Lusha Feature Ratings

Identification of new leads
7
List upload/download
7
Contact information
2
Company information
9
Industry information
4
Lead qualification process
Not Rated
Salesforce integration
Not Rated
Company/business profiles
Not Rated
Alerts and reminders
Not Rated
Automatic data refresh
Not Rated
Filters and segmentation
Not Rated

Comments

  • Vanda Lerner | TrustRadius Reviewer
    We value your feedback. Lusha's main goal is to provide high-quality and accurate global data, and we are constantly working to improve our data in all industries. Regarding the error messages, please contact our support service who will be more than happy to assist you

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