Simple Automation that brings results
February 06, 2023

Simple Automation that brings results

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove on our team to automate our sales outreach. We create many different flows or cadences depending on what industries we are reaching out to. We used to send emails one by one which would take up hours of our time each day that we could have spent doing prospecting or cold calling. Our team also uses AB testing to see which of our subject lines are performing best. Groove also lets us see if attaching documents to our outreach either hurts or helps get a response from a potential client. In realtime, Groove displays on its home page if and when prospects are opening our emails in real-time. This lets us know a few things. If our client clicked on any links we sent, if the employee is continuing to review our email, and overall just if they are interested in what we are looking to offer them. Within Groove there is an analytics tab as well. This lets me see how my reps are competing against the reps on other teams we have across other departments. Each week - we are able to send out weekly metrics so each team member does not have to keep an eye on their productivity on their own.

Pros

  • Automates email outreach
  • Provides analytics in real time
  • Allows for customization within cadences easily

Cons

  • Emails opens are not always accurate
  • Adding multiple documents to emails is a slow process
  • More AB testing options would be ideal
  • Automation
  • Analytics
  • AB Testing
  • Allows us to reach more companies
  • Connects to our CRM easily
  • Many reps can use at once
The interface itself makes it very easy to use. Someone could pick up Groove and be able to use it and train someone else on it the very same day. It saves hours of busy work each day that reps can spend doing other things to help their sales pipelines.
Groove saved our team a lot of money compared to Salesloft who we used to have a contract with. Groove was much more simple and straight forward and more aligned with syncing to our CRM. Groove also has reps available every hour every business day in case we need assistance or something is not working for some reason.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is most appropriate for mass outreach. It works very well if you are on a large team with a lot of reps reaching out to a lot of smaller companies. However, within an Account Management team you may utilize Groove in a more precise way. Overall, I am sure their accounts team can tweak the tool to fit your needs.

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