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Groove, a Clari company

Score6.2 out of 10

967 Reviews and Ratings

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What is Groove, a Clari company?

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.

Categories & Use Cases

Media

Sales Engagement Platform for Revenue Teams
Revenue teams at companies can use Groove to streamline their workday and drive productivity.

1 / 7

Reviews

What users are saying about Groove, a Clari company.
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Just Groovin'

Incentivized
Verified User
Account Manager in Sales (51-200 employees employees)

Use Cases and Deployment Scope

Our supply team uses Groove to interact with our clients to better manage their accounts. It is a great resource to effectively market and communicate with clients. I am able to see what marketing campaigns are effective, which helps craft and structure future campaigns.

Pros

  • Creating templates.
  • Analytics on reader engagement.
  • Easy interface that connects to to gmail.

Cons

  • Currently satisfied.

Most Important Features

  • Analytics, engagement.
  • Efficiency in the product.
  • Ease of use.

Return on Investment

  • Increased Productivity on email campaigns.
  • Tracking accounts as they may change between reps.
  • Faster deal cycles are possible with Groove.

Usability

Other Software Used

Grammarly, Showpad Content, Talkdesk

Connect Gmail and Calendar to Salesforce to increase productivity

Incentivized
Verified User
Project Manager in Information Technology (51-200 employees employees)

Pros

  • Calendar scheduling link. Helps our teams book meetings, demos, and events.
  • Email and task sync between Salesforce and Google.
  • Displaying Salesforce data directly in Gmail. Very helpful to see that data when reviewing emails.

Cons

  • Dialer could be improved.
  • Would love to see some of the functionality extend to Mobile gmail and salesforce eventually.

Return on Investment

  • Increased efficiency. Scheduling and recording demos and meetings have been drastically improved with this tool.
  • Increased data visibility through the sidebar in google. Very helpful.

Alternatives Considered

Cirrus Insight

Other Software Used

Salesforce CPQ (formerly SteelBrick), AskNicely, Marketo

In my experience, issues with Chrome extension

Incentivized
Verified User
Employee (11-50 employees employees)

Use Cases and Deployment Scope

I use Groove, a Clari company for email templates in my roll as SDR. I use Groove, a Clari company to schedule inbound requests with the sales team.

Pros

  • customer support

Cons

  • there are instances where I include calendar dates in emails to prospects, and even after said date has passed, they can click on it to schedule a demo. This has happened several times.
  • Email logging with Salesforce has been very spotty...it works sometimes, and not others
  • I often have to uninstall and reinstall the chrome extension, so that Groove, a Clari company shows up in my Gmail

Usability

Alternatives Considered

Calendly and Chili Piper

Other Software Used

monday.com, Slack, Canva

Keep on Groovin'!

Incentivized
Verified User
Representative in Sales (201-500 employees employees)

Pros

  • Keeps us organized
  • User friendly
  • Great customer support

Cons

  • Glitchy sometimes
  • You can't remove people from flows easily; sometimes you remove them and they stay on.
  • Nothing else

Return on Investment

  • It's helped us reach our numbers.
  • Exceed our goals.
  • Develop better relationships with our customers by sending us reminders.

Alternatives Considered

Yesware

Other Software Used

Salesforce CMS, Yesware

Usability

Groove Manages Your CRM For You

Incentivized
Amanda Roberson
AE in Sales at iHeartMedia (5001-10,000 employees employees)

Use Cases and Deployment Scope

Groove makes synching activity with our CRM (salesforce) very easy. It's nice to quickly grab preloaded templates to use for emails and track opens on emails! We have used different products previously and I have found Groove to be the best option out of what we have tried!

Pros

  • Sync with CRM
  • Tracks email opens
  • Tracks performance of templated emails

Cons

  • The calendar option for scheduling appts is a little hard to read when you have to include multiple people inside our org. Much easier to look at the calendars in outlook.

Most Important Features

  • Syncs with CRM
  • Tracks email opens
  • Tracks templated emails performance
  • allows calendar option to schedule meetings with clients

Return on Investment

  • I don't waste duplicating efforts to get things noted in CRM. Groove does it all for me!

Usability

Other Software Used

Spekit, LinkedIn Sales Navigator

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