Good but needs improvement
May 18, 2021

Good but needs improvement

Sandy Baranski | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We use it to communicate with our clients.

Pros

  • Lets you see entire conversation history.
  • Can receive pictures.

Cons

  • Customer service on the phone, it's nonexistent. No one answers the phone.
  • Put on the send screen if text went thru so I don't have to switch to another screen.
  • Quick communication regarding scheduled appointments.
When I call with an issue, no one ever picks up, ever. Communication eventually is through text which is kinda ok.
I only have EZ Texting.

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