EZ Texting--Recruiting Made Easy
May 22, 2020

EZ Texting--Recruiting Made Easy

Amanda Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We are using EZ Texting for recruiting. We use it for initial contact when applicants send in their resumes. It has sped up the response time and increased the number of responses. It is used by Human Resources only.
It solves communication issues. Applicants reply to texts more than they answer the phone or return calls.

Pros

  • The EZ chat feature is helpful in keeping conversations organized.
  • The templates are a huge help.

Cons

  • Report running
  • Tracking attendance (no call no shows, etc.)
  • The ability to use EZ Texting with a cell phone not just a land line
  • Ability to create custom fields in contacts
  • It has increased response from job applicants.
I give a rate of 10 for overall support for EZ Texting because they always get back to me in a timely manner. They also chat right back sometimes which is even better. They always answer all of the questions and never leave me guessing or confused about the answer they gave.
As far as what we use it for, recruiting, I think EZ Texting is appropriate for initial contact and short communication. It would be inappropriate to conduct an entire interview via text.

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