EZ Texting Helps Our Marketing ROI!
November 12, 2019

EZ Texting Helps Our Marketing ROI!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

Broadley's uses EZ Texting to communicate to our residential HVAC and Plumbing customers. This platform allows us to easily send promotional and company information to our customer base. The platform is being used by our marketing department only.

Pros

  • EZ Texting allows our company to import our customer contacts and apply them to specific customer groups so we can speak to each customer more detailed.
  • EZ Texting provides activity reports and analytics so we can analyze what marketing communications work the best.
  • EZ Texting allows our customers another way to communicate with our company.

Cons

  • I can't think of anything at the moment as we have been very happy with all of the features.
  • EZ Texting has had a positive impact on Broadley's ROI, by allowing us to communicate special offers and incentives to our customers.
  • EZ Texting allows our customers to engage with us via a text promotion and be contacted at their convenience.
All of my questions or issues have been answered quickly and resolved right away.
This is our first texting product we have used and are very happy.
EZ Texting is a great platform for service companies to use in order to communicate with loyal customers.

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