Cisco Webex Calling - All features in One
May 23, 2021

Cisco Webex Calling - All features in One

Raman Sehgal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Calling

Cisco Webex Calling is being used by our entire organization which having offices in different locations, all are using it. Using this we saving a much cost here.
It is a very reliable for calling and acts as a great communication tool. It’s very safe and secure. we need not to worry anytime about if information getting leaked ours. There are several online meetings with our clients on daily basis which all that are held with Cisco Webex.

Earlier we had Skype for business which is completely now replaced with Cisco Webex meetings because of its feature set it has many compared to Skype.

Pros

  • Integrations with Webex Teams and Meetings.
  • Simple to manage.
  • Easy to add people.
  • Calls from anywhere with internet connection.

Cons

  • Its not easy for the user who uses it for first time.
  • Sometime issues with the link not working properly to join meetings.
  • Call recording should be there in it inbuilt
  • Seamless Operations.
  • Easy communication with anyone all over in the world.
  • Cost Effective.
It is a user friendly and with a better audio quality, we [use] this integrated with our office phone as well. This is the product which having capabilities in one of all. This is the best known call tools with service similar like Skype and Teams. These other products are good as well but Webex Calling was above the rest because we could integrate it the easiest. Thank you Cisco for launching this and make our life more easier in interaction with peoples on a very good platform.
It is well suited where people cannot get interaction physically. it can be accessed anywhere anytime from any location without physically present to any locations even if you are traveling then also can use it without any problems but all you need some devices to this run on and a good internet connection that's it and you are good to go.
For online meetings, there are no less appropriate cases by using Cisco Webex.

Webex Calling Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
10.0
Mobile app for iOS
10
Mobile app for Android
Not Rated
Performance & Compatibility of Online Events Software ()
Not Rated
Online Meetings / Events ()
Not Rated
Screen Sharing ()
Not Rated
Online Events Collaboration ()
Not Rated
Online Events Security ()
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

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