Celonis has by far improved our HR experience and data maintenance
March 28, 2024

Celonis has by far improved our HR experience and data maintenance

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Analyzing HR Service processes/x-raying ServiceNow. We have built a global tool that for the first time allows HR service centers to map their processes and additionally benchmark against their fellows. We aim at identifying already in place best practices and sharing them across our global organization. Furthermore, we hope to support in identifying process deficiencies.

Pros

  • Data model structurization and enhancing
  • Definition and implementation of activities
  • Performance

Cons

  • PQL debugging options
  • Frame sizing
  • Compatibility on phone
  • Analysis has become far improved and faster
  • We have identified a couple of process deficiencies and optimizations in how we use SN
  • Projects are yet to be kicked off to gain more value from our insights

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

So far the most performant tool to handle and interpret large amounts of data.
We have other tools in place like PowerBI and Tableau but none of them are so performant and flexible and allow for on-the-fly data interpretation.
Addition new data sources is easy and efficient as well, and as long as tools are built up a standard way, you can get a real head start with the starter kits

Celonis Feature Ratings

Process Mining
9.8
Data Connection
10
Process Discovery
10
Visual Process Representation
10
Process Variants
10
Performance Metrics
10
Process Mining Algorithms
10
Root Cause Investigation
10
Process Optimization
10
What-if Analysis
8
Process Compliance and Audit
10

Comments

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