Amazingly complex platform
April 13, 2023
Amazingly complex platform
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
- Multichannel communication with customers, direct and personalised - Customer data analysis
Pros
- data processing with use in communication
- collects everything in one place
- complexity of solution
Cons
- custom color formating in reports
- adjusting the column width of tables in reports
- the possibility of showing movements in reports and dashboards (currently available only in segments)
- setting a minimal time between two steps in funnels
- email template preview automatically rendered for customers who would flow through the scenario to the template
- being able to compare a customer attribute and a metric in a condition
- tracking ad audience name in the campaign event (not only audience id)
- voucher pool alerting once the pool is running out of vouchers
- we support many clients with their Bloomreach tasks so I think there is a client who can feel the impact in every field mentioned in the question
The user friendly-ness is on a different level, it's a completely different league
Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?
Yes
Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?
Yes
Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?
Yes
Would you buy Bloomreach - The Agentic Platform for Personalization again?
Yes
Bloomreach - The Agentic Platform for Personalization Feature Ratings
Comments
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