#1 most frequent
United States of America
86.2%56 installations of 65
What is CareCloud?
CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.
Categories & Use Cases
Top Performing Features
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.8
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Category average: 6.7
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Category average: 6.1
Areas for Improvement
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Category average: 6
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Category average: 6.9
Who Buys & Uses CareCloud
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
4.6%3 installations of 65
#3 most frequent
France
3.1%2 installations of 65
Why You Should Care about CareCloud
Pros
- They provide training for the different types of ways Carecloud can be used for the benefit of the company.
- Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
- They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
Cons
- The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
- Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
- With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
Return on Investment
- It has streamlined record keeping and billing, reducing delay of returns.
- It allows for communication between providers and administrators to reduce time spent scheduling and billing.
- It is a scalable platform that can be used regardless of the size of the business.
