ADP Workforce Now
September 19, 2024

ADP Workforce Now

Arun George Philip | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

From a compliance point of view, ADP takes care of it really well. We recently moved to Workforce Now platform and that has made a huge difference in how employees perceive ADP. The platform is comprehensive and the self help sections help employees with their needs. During the transition to Workforce Now, the support that we got was really good. The implementation got over in the specified timelines. From a payroll processing point of view, I have received great support at all times.

Pros

  • Nothing much to complain about

Cons

  • Nothing comes to my mind now
  • We operate a lean team to manage Canada payroll because of ADP
It has the right infrastructure to take care of future growth
We only considered ADP Workforce Now. Since we were already using Workforce Now in the US, we only considered this offering and did not explore other products

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

I received support whenever we needed it.
It meets all our requirements. Nothing specific to highlight at this point in time. We moved to Workforce now recently and so I would say it is still too early to comment.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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