Complex but worthwhile
Use Cases and Deployment Scope
<div>We use XEOX for the following use cases:</div><div>
</div><div>Windows Patch Management: Our devices are updated automatically by XEOX with two patch plans: One for clients and one for servers.</div><div>
</div><div>Third-party app patching: Most of our third-party apps can be updated by XEOX with built-in means. For the remaining software packages we created custom updating scripts which we run on a regular basis using XEOX.</div><div>
</div><div>Remote Management: We use the build-in remote access solution of XEOX.
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</div><div>Monitoring: We get email and slack notifications by XEOX if a device runs out of free disk space or if our servers are offline. We also use a custom monitoring script deployed using XEOX for a domain-specific use case.
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Pros
- It has a health state for our devices which is completely customizable per device. So we can see on first sight whether there are some issues which are relevant for us.
- It is possible to run arbitrary powershell scripts which makes it even possible to automize tasks which are not supported natively by XEOX.
- The Windows patching is highly customizable: Even complex patch plans with multiple device groups which are patched at different times can be implemented.
- The support is excellent. The response time is typically within hours on working days. They have also implemented some of our features requests. Everything is included in the licence.
Cons
- At first sight, the interface is quite complex and it requires some time to get used to it.
- There is no ticketing system included.
- The documentation is partly outdated and incomplete.
Other Software Used
Mozilla Firefox, IntelliJ IDEA, Microsoft Teams
