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Workhuman

Score8 out of 10

9 Reviews and Ratings

What is Workhuman?

Workhuman Cloud is a SaaS platform solution designed to fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging, boasting more than six million users in 30+ languages, in 180 countries, generating 100 million instances of human connection. Combined with business insights from Workhuman IQ, the platform provides leaders with proactive insight and tools used to understand issues as they develop and to help make the right decisions to align business objectives to deliver immediate impact.

Does what it does in the best way

Use Cases and Deployment Scope

We use for employee recognition and rewards program. Business problem - a lot of time, a colleague goes out of the way to help in a project and there is very little opportunity to thank them in a meaningful way, with WorkHuman Excellence platform, this can be amplifed across the team where the efforts can be called out more significantly

Pros

  • Fast to load
  • Easy to use. Navigation and searching is easy
  • UX is easy to understand for everyone
  • The way the data is presented is very good

Cons

  • The interface looks old, would be great if they upgrade to modern looking interface without compromising on speed. (Material UI)
  • The text in the first page looks a lot clumsy. There should be better way to put it. Probably use more breadth of the page for desktop view
  • Text on the entire website seems too small

Return on Investment

  • Definitely helps with the culture where employees could push themself beyond the everyday work
  • Timely notifications to not miss a task.

Usability

Very well built platform for Recognizing the Colleagues awarding the teams

Use Cases and Deployment Scope

We are using Workhuman for individual or Team contribution recognitions , Anniversary awards and giving some reward points along with the rewards shopping for desired gift cards or products. It has great features in recognizing the collogues and peers with constructive feedback posting for them. also awards can be shared privately or publicly as per our wish.

Pros

  • Recognizing the colleagues who done the job above and beyond for the project.
  • To celebrate team work with the different kind of Awards
  • Redemption of Awards with the Gift card or Products

Cons

  • Need to have tied up with additional E commerce gift cards
  • Recognizing templates should have more suggestable texts
  • Awards Feed showing as in simple lines, it is not highlighted properly

Return on Investment

  • It has shown very well progress in employee to employee engagement
  • Recognition's has motivated the employees to deliver the more things
  • Proper track of feedback and awards for Performance reviews and feedback discussions during the appraisal's.

Usability

Other Software Used

Salesforce Service Cloud, Salesforce Sales Cloud, Workday Benefits

Workhuman Portal Review by Gaurav Lokhande

Use Cases and Deployment Scope

We use Workhuman for rewarding someone if he/she does great job in his/her project. We allocate some reward points for inspiration and recognize his/her efforts.

Pros

  • Product Information
  • Quality of product
  • Immediate customer support
  • Delivery is within the time.

Cons

  • Need to include more range of branded products
  • Some products are having serial number mismatch, so needs improvement.
  • Important brands like apple are missing in the listings

Return on Investment

  • Productivity
  • Performance
  • Retention

Usability

A platform for employee recognition

Use Cases and Deployment Scope

We use Workhuman to send and claim monetary value for awards received for outstanding work. It is a platform that also offers products and services to be redeemed. The problem is the limited availability of redeeming monetary value other than prepaid cards with money to use the money on other services or platforms. In addition, the current platform and its support are terrible in terms of customer service.

Pros

  • Products that offers to redeem are interesting
  • The 2 ways of recognize from this platform is accurate to the current company policies.
  • Other services integrated work well with Workhuman for redemption

Cons

  • In my experience, current prepaid cards for cash and his platform has the worst support and compatibility for Mexico establishments and commerce hance it is limited the use for Mexico.
  • I think there are too many steps to submit an award
  • In my opinion, we need to refresh and offer more products and services compatible to redeem credit earn on platform

Return on Investment

  • recognition
  • employee value

Usability

Collaborate Celebrate Make an Impact with Workhuman's Impact

Use Cases and Deployment Scope

We are using Workhuman to recognize the good work our colleagues & coworkers are doing in the organization. It is one of the best tool to recognize & collaborate withing cross-functional teams. We recognize our colleagues in alignment of our companies enterprise priorities hence this activity as well showcase their hard work towards our companies' values.

Pros

  • Recognition
  • Collaboration
  • Companies Value alignment
  • Sharing of Reward stories
  • Celebrations of Achievements

Cons

  • Reminders towards achievements can be improved
  • Alignment with MS
  • Personalized Greetings

Return on Investment

  • Employee Engagement
  • Collaboration
  • Enterprise Priorities
  • Company Values
  • Initiatives

Usability

Other Software Used

Microsoft Planner, Microsoft Teams, Microsoft 365