Webex Events (formerly Socio)

Score8.5 out of 10

99 Reviews and Ratings

What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

Categories & Use Cases

Media

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.

Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.

Screenshot of the Webex Events (formerly Socio) Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

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Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.

Calendar integration
Scheduling capabilities integrate with users’ Calendars.
Category average: 8.3
Meeting initiation
Meetings can be easily initiated, whether they are scheduled or on the fly.
Category average: 7.8
Integrates with social media
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
Category average: 8

Livestreaming
Events can be broadcast live to hundreds or thousands of attendees
Category average: 8.3
Networking
Video and text chats specifically for attendee networking are available
Category average: 8.4
Virtual booths
Sponsors can set up customizable virtual booths that attendees can visit
Category average: 8.3

Most Frequent Users

Top 3 industries using Webex Events (formerly Socio).

Based on HG Insights installation data

View all Reviews

#1 most frequent

Administrative and Support and Waste Management and Remediation Services

25.0%

1 installation of 4

#2 most frequent

Finance and Insurance

25.0%

1 installation of 4

#3 most frequent

Information

25.0%

1 installation of 4

Roli Sharma View profile

Technical Professional in Information Technology at Accenture (1001-5000 employees)

Use Cases and Deployment Scope

We are using this solution for organising events in our organisation on large scale. It handle every thing related to events like registering, resource allocation, engagement participation as well as audience analytics. It has lots of customisation options like we can promote our sponsors during the events. Really it is very secure, robust and no downtime. It makes the virtual events superb. It saves lots of money as well as time.

Pros

Online registration saves time and gives the accurate audience participation.
Customisation options allow us to promote our brand as well as sponsors.
Recording of events is smooth and robust.

Cons

Mobile application not as user friendly.
Realtime conducting of polls or Q&A during events is challenging sometimes.

Return on Investment

Helped our sponsors to get the good response.
Audience enjoyed a lot and helps to show more engaged during the virtual events.
It saves resources and maintenance cost as well.

Verified User

Manager in Human Resources (201-500 employees)

Use Cases and Deployment Scope

Webex Events (formerly Socio) has become the central platform for our employee engagements and large scale HR communication. We are sharing the license with the marketing team. Before adopting it, coordinating events across multiple branches was messy. We were relying on separate tools for webinars, signups and feedback which made it hard to manage consistent participation or measure the actual impact.

Pros

The direct integration with our internal Webex suite means that I can pull contact lists from HRIS saving me hours of manual upload.
Almost all our conferences proceed without much technical interruption
The breakout rooms for hr roundtables and diversity discussions.

Cons

We are quite restricted in custom branding when it comes to aligning events' portals with the company brand

Return on Investment

It has chopped down our staff hours per major event on coordination, manual registration tracking and follow ups by half. That's because most of those processes are automated within Webex Events (formerly Socio).
Online conferences save the company ton of money compared in-person ones

Other Software Used

Microsoft Teams, Webex Meetings

Verified User

Administrator in Information Technology (10,001+ employees)

Use Cases and Deployment Scope

We use Webex Events to host a variety of events (virtual, in-person, and hybrid), offering tools for registration, content management, attendee engagement, and post-event analysis. We reduced event costs and optimized complex logistics on a single platform. We hosted internal corporate events and other interactive meetings, leveraging features like live Q&A, polls, and networking tools.

Pros

Massive events.
Conferences
Streaming

Cons

I think it is very complete, I would only add the possibility of connecting a Cisco device.

Return on Investment

We have had a positive impact with this platform because it eliminates the need to contract several different services; it's an all-in-one.

Other Software Used

Webex App, Vidcast by Webex Leap

Amendoza Lukisa

Sales Representative in Sales at IBook Publishing Inc. (11-50 employees)

Use Cases and Deployment Scope

We use Webex Events (formerly Socio) to hold marketing campaigns, which is a primary way of engaging all our customers. We address all problems of physical planning, which would cost our business huge amount. Besides, we conduct online registration, a form that help us to adequately organize for the actual attendees. We streamline these events and share links to all stakeholders to have a wide coverage.

Pros

The online registration for the virtual meeting
The presence of live streaming option that increase a wide audience coverage.
The collection or capturing of the attendee list, which makes planning easy.
Every event is accurately recorded and stored for future reference.

Cons

Webex Events (formerly Socio) is a complex software, that uses huge computer RAM and this makes the software sluggish.

Return on Investment

By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
The live streaming of the conducted event ensure a wide coverage and minimal resources are required.

Other Software Used

AppCraft Events, ActivityTree Connect, ACOM EZConnect

Nina Schlotterbeck

Head of Business Development in Research & Development at Hardys Freizeit Sport & Event GmbH (51-200 employees)

Use Cases and Deployment Scope

We use Webex Events at our organization to run our annual summit with stakeholders from many areas. The platform addresses the challenges of planning a hybrid event, allowing easy registration and access to content for guests, whether in-person or virtual. It also solves challenges with managing participants and sharing material in various time zones.

Pros

Webex Events lets us adjust the registration and communication options depending on who is attending.
Through the Production Studio feature, we can live stream sessions with our branding, making them feel cohesive and professional.
The platform also provides analytics that help us track attendee engagement and make well-informed choices during the event.

Cons

Some first-time mobile app users have difficulty understanding the navigation, which sometimes leads to confusion.
Setting up third-party tools also requires some learning, since more detailed documentation would make things easier.

Return on Investment

Adopting Webex Events improved our event management, increasing the number of satisfied attendees and their participation.
By examining the analytics, we have gained important insights that will allow us to update our strategies and perform better at future events.

Cvent Event Management

Bizzabo

RingCentral Events

Webex Events (formerly Socio)

What is Webex Events (formerly Socio)?

Categories & Use Cases

Media