TrustRadius: an HG Insights company

Webex Events (formerly Socio)

Score8.5 out of 10

99 Reviews and Ratings

Top Performing Features

+20%

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Cat avg: 8.3

+27%

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

Cat avg: 7.9

+23%

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Cat avg: 8.1

+33%

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Cat avg: 7.5

Worst Performing Features

-24%

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Cat avg: 8.2

-11%

Networking

Video and text chats specifically for attendee networking are available

Cat avg: 8.3

-11%

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Cat avg: 8.3

Webex Events (formerly Socio) Features from Reviews

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.4+8%
  • Responsive Design for Web Access

    Web design aimed at producing easy-to-read sites across a range of different devices.

    Category average: 7.8

  • Mobile Application

    A dedicated app for iOS and/or Android.

    Category average: 7.9

  • Dashboard / Report / Visualization Interactivity on Mobile

    In-app dashboard reports and data visualization.

    Category average: 7.5

Online Meetings / Events

Features related to hosting and attending meetings and events online.

9.3+22%
  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.3

  • Meeting initiation

    Meetings can be easily initiated, whether they are scheduled or on the fly.

    Category average: 7.9

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 8.1

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 8.5

  • Slideshows

    Presenters can present slideshows during the meeting within the web conferencing platform.

    Category average: 8.6

  • Event registration

    Attendees can register in advance for upcoming online events (such as webinars).

    Category average: 8.8

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.6-11%
  • Live chat

    Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

    Category average: 8.2

  • Audience polling

    Presenters can ask for audience input.

    Category average: 9.2

  • Q&A

    Attendees can ask questions during the presentation.

    Category average: 8.9

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.40%
  • User authentication

    Administrators can require users to authenticate their identities before joining a meeting.

    Category average: 8.5

  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

    Category average: 8.4

  • Confidential attendee list

    Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

    Category average: 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.5+4%
  • Branding options

    Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

    Category average: 8.5

  • Attendee list export

    The ability to export lists of event participants.

    Category average: 8.3

Virtual Event

These are features for Virtual Event software.

7.8-5%
  • Registration, RSVP, and ticketing

    Attendees can register, RSVP, and/or purchase tickets for the event in advance

    Category average: 7.6

  • Email marketing

    Personalized email marketing to registered attendees, either within the software or through integrations

    Category average: 7.5

  • Livestreaming

    Events can be broadcast live to hundreds or thousands of attendees

    Category average: 8.3

  • Audience engagement

    Interactive features like live chat, polls, Q&A, and gamification

    Category average: 8.3

  • Event recording

    Events can be recorded so that attendees can rewatch presentations at a later time

    Category average: 8.5

  • Virtual booths

    Sponsors can set up customizable virtual booths that attendees can visit

    Category average: 8.2

  • Networking

    Video and text chats specifically for attendee networking are available

    Category average: 8.3

  • Event analytics

    Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

    Category average: 8.4

Webex Events (formerly Socio) Features from the Vendor

Virtual Event

Vendor-contributed
  • Registration, RSVP, and ticketing

    Attendees can register, RSVP, and/or purchase tickets for the event in advance

  • Livestreaming

    Events can be broadcast live to hundreds or thousands of attendees

  • Audience engagement

    Interactive features like live chat, polls, Q&A, and gamification

  • Event recording

    Events can be recorded so that attendees can rewatch presentations at a later time

  • Virtual booths

    Sponsors can set up customizable virtual booths that attendees can visit

  • Networking

    Video and text chats specifically for attendee networking are available

  • Event analytics

    Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Vendor-contributed
  • Live chat

    Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

  • Audience polling

    Presenters can ask for audience input.

  • Q&A

    Attendees can ask questions during the presentation.

  • Meeting space storage

    Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

  • Handouts

    Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Vendor-contributed
  • Branding options

    Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

  • Attendee list export

    The ability to export lists of event participants.

Online Events Security

Vendor-contributed
  • User authentication

    Administrators can require users to authenticate their identities before joining a meeting.

  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

  • Participant list

    Participants can see a list of other participants.

  • Confidential attendee list

    Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

  • Secure file sharing

    File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Vendor-contributed
  • Scheduling

    Users can schedule meetings ahead of time and schedule regular or recurring meetings.

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

  • Media

    Presenters can display images and videos during a meeting within the web conferencing platform.

  • Event registration

    Attendees can register in advance for upcoming online events (such as webinars).

Mobile Capabilities

Vendor-contributed
  • Responsive Design for Web Access

    Web design aimed at producing easy-to-read sites across a range of different devices.

  • Mobile Application

    A dedicated app for iOS and/or Android.

  • Dashboard / Report / Visualization Interactivity on Mobile

    In-app dashboard reports and data visualization.

Additional Features

Vendor-contributed
  • Sponsor Booths

  • Registration

  • Mobile Check-In

  • On-Site tickets & registration

  • Floor plans/maps

  • Social media integrations & promotion

  • Event agendas & schedules

  • Attendee networking & surveys

  • Reporting & dashboards

  • Lead generation & retrieval

  • Email customization

  • Meeting Scheduling

  • Prospect Intelligence

  • Business Card Scanner

  • Web portal

  • Mobile app

  • Gamification

  • Downloadable reports

  • Event Studio

  • Simulive

  • Live-streaming