Cisco Webex Calling is being used by our entire organization. We are using Cisco Webex Calling for a number of reasons. The main reason to switch to Cisco Webex Calling was to integrate Cisco Webex Meetings and our on premise phone system. An other reason that we switched to Cisco Webex calling was to continue the trend of decreasing the reliance on our onsite data center. The last and though important not the most important to us was cost savings.
Pros
Centralized management
Ease of use for the end user
No need for on premise hardware
Cost savings vs Call Manager
Cons
Still a young product
Missing some features
Cisco support can leave something to be desired
Likelihood to Recommend
Cisco Webex Calling is a great alternative for anyone using any on premise solution. There is even more to be gained and money to be saved if your company has more than one location with phone services or servers. I can see Cisco Webex Calling not being useful if your company is currently using and are happy with RingCentral or another cloud calling solution.
VU
Verified User
Vice-President in Information Technology (Real Estate company, 51-200 employees)
