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Udemy Business

Score7.8 out of 10

77 Reviews and Ratings

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What is Udemy Business?

Udemy for Business is a cloud-deployed elearning course collection offered by Udemy.com.

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Categories & Use Cases

Udemy Business Key Features

Learn about the best (and worst!) features Udemy Business has to offer, as determined by TrustRadius' reviewers.
Based on 77 ratings of Udemy Business's features
View all Udemy Business features

Top Performing Features

  • Learning reporting & analytics

    Provides insights into course completion, engagement with learning content, etc.

    Category average: 8.3

  • Historical Metrics

    Centralized learning history where users can track their progress and learning goals.

    Category average: 8.1

  • Progress tracking & certifications

    The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.

    Category average: 8.6

Areas for Improvement

  • Automation & Integration

    The platform integrates with various other systems to allow for automation features such as adding or removing users from courses and auto-enrollment in courses.

    Category average: 7.9

  • Player/Portal

    Students or employees can engage with content and take courses using this interface, which may be called a player or portal.

    Category average: 8.1

  • Cloud-Based Content

    Learning materials are hosted in the cloud, allowing users anywhere, anytime access with an internet connection.

    Category average: 8.1

Who Buys & Uses Udemy Business

Udemy Business Reviews

What users are saying about Udemy Business.
View all Udemy Business reviews

Pros

  • Extensive and continuously updated course library
  • Provides certifications for skill validation
  • Reduces training expenditures and time

Cons

  • User interface and design could be more intuitive
  • Limited quiz and assessment features
  • Lacks live classes or direct instructor communication

Makes enablement managers look like rockstars

Incentivized
Brandon StokesView profile
Global Revenue Enablement Manager in Sales at Proximus Global (1001-5000 employees employees)

Use Cases and Deployment Scope

We used Udemy in Customer Success Enablement to create custom learning paths for our team, particularly for certain skill trainings for which we did not have an in-house subject matter expert. Obviously, sharing access to a tool like Udemy org-wide instead of hiring subject matter experts for every conceivable topic saves money.

Pros

  • Ability to customize learning paths
  • Range of topics available to learn
  • Pleasant UI; not too busy

Cons

  • I had no complaints when using Udemy!

Return on Investment

  • Higher quality trainings for frontline employees when no SME present
  • Time saved by being able to take sections of courses (instead of entire course)
  • Time saved for employees by using Udemy SMEs instead of requiring time of in-house SMEs

Usability

Alternatives Considered

LinkedIn Learning (Lynda.com)

Other Software Used

LinkedIn Learning (Lynda.com), Atlassian Confluence, Canopy

Udemy Business makes learning easy

Incentivized
Stephan van der MerweView profile
Head of SecOps in Information Technology at Commsworth Solutions Limited (51-200 employees employees)

Use Cases and Deployment Scope

I use Udemy Business to help myself stay skilled up. We can also allocate a specific course for our interns and then track their progress

Pros

  • Build and publish course plans
  • Track members progress
  • Make learning fun

Return on Investment

  • Can learn from anywhere at your own pace
  • Track members progress

Usability

Alternatives Considered

Cybrary

Other Software Used

Tenable Nessus, Tenable Vulnerability Management, SentinelOne Singularity

A Versatile Learning Platform

Incentivized
Ruby RayneView profile
Founder in Marketing at Moto.Red Design House (1-10 employees employees)

Pros

  • Vast, Continuously Updated Course Library
  • Instructors with Real-World Experience
  • Bite Sized, Modular Lessons
  • High Value for Cost

Cons

  • Limited Certifications or Accreditation
  • Course Quality Varies Widely

Return on Investment

  • Cuts Costs by Replacing Expensive External Training
  • Accelerates Project Delivery Through Fast, On-Demand Upskilling
  • Boosts Confidence, Capability, and Long-Term Retention

Usability

Alternatives Considered

Coursera, LinkedIn Learning (Lynda.com), Adobe Learning Manager and MasterClass

Udemy Business for Software Company

Incentivized
Verified User
Professional in Human Resources (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Udemy Business for almost all our learning programs: Software Engineer trainings, Leadership Academies, Train the trainers courses, personal development, and we create our own courses for onboarding

Pros

  • It is a well structure platform that can work as an LMS
  • User intuitive for admins
  • The reporting dashboard is clear and self-managed

Cons

  • The teaching interface is poorly designed for handling assignments and quiz results
  • They could add more options to their quiz types as pairing or other evaluation methodologies

Return on Investment

  • We trained more than 300 managers participating in our Leadership Academy through curated Udemy content that we articulated with live sessions
  • When a project ends, we send our developers to a training academy so they can catch up on the latest industry trends and get ready for their next challenge, this has help us to reduce attrition

Usability

Alternatives Considered

Coursera, EdApp and Google Classroom

Other Software Used

SoftExpert Suite, Coursera, EdApp, Google Classroom, ChatGPT

Udemy for Business - Single platform for lifelong learners

Verified User
Director in Sales (10,001+ employees employees)

Use Cases and Deployment Scope

Udemy for Business is a SaaS Platform for upskilling. In our organization, every employee has been provided access to Udemy on desktop by logging into Successfactors LMS portal and on mobile via the app. It is used across the company in departments like advisory teams (Risk Advisory, Tech Advisory, Cyber Advisory, People Advisory). People use it based on their need across the service lines they belong to.

Pros

  • Low cost and latest content and value for money
  • Wide variety of instructors who contribute courses. Learners have options to chose from.
  • Learners can chose courses based on duration and topics and the depth to which they want to learn.
  • Lot of fresh and updation of content
  • serves tech and non tech professionals
  • Not industry agnostic serves every industry
  • Best for cross functional capability building

Cons

  • Role & Skill Measurement is missing (skill IQ or role IQ tests which are very important). Also, they need to do some partnerships with Datacamp or Kaplan to provide integrations for hands-on or virtual lab types of environments.
  • Udemy should go through a proper screening process for authors to insure better quality of content. Some of the courses look very basic from someone with elementary knowledge who has authored it just to make some money from Udemy. True learner engagement comes from quality content from best authors. Author recruitment process need to improve.
  • Enhanced Interactive Features: The platform currently lacks advanced interactive learning tools such as live video conferencing or real-time instructor interaction, which can enhance engagement and learner collaboration
  • More Robust Skill Assessment and Hands-on Learning: Udemy Business Pro addresses this with skill assessments, hands-on labs, and workspaces, but these features could be expanded further to cover more roles and industries beyond IT and technical fields

Return on Investment

  • Adoption is good and learners are proactively using it because you have options to chose how much knowledge you want to gain based on duration of course, from basics to in-depth.
  • Helps in better client facing environment with knowledge they gain from learning.
  • Over
  • Reduces overhead costs by minimizing reliance on external trainers and travel expenses. IDC’s analysis shows it increases productivity by empowering employees to apply new skills directly to their roles
  • Offers executive-level programs to empower managers with strategic decision-making and cultural change management skills

Usability

Alternatives Considered

Skillsoft Books (formerly Books 24x7) and Pluralsight

Other Software Used

SAP SuccessFactors HCM, LinkedIn Learning (Lynda.com), Skillsoft, Pluralsight Skills

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